JOURNAL TRANSCRIPT
ANNUAL R E PORT FY 2015-2016
ANNUAL R E P O R T / FY 2015-2016
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CONTENTS
CONTENTS
About PPIS
2–3
President’s Message
4
CEO’s Reflection
5
Organisational Structure
7
Board Members
8–9
Our Stakeholders
10–11
Highlights 12–13
Milestones
14–15
PPIS 44th Annual General Meeting Minutes
16–20
Fund Raising Efforts
22–23
Human Resource
24–25
Information & Communication Technology
As-Salaam Family Support Centre
28–31
Vista Sakinah
32–35
INSPIRASI PPIS
36–39
Family Service Centre (West)
40–43
Family Service Centre (East)
44–47
Student Care Centres
48–49
Early Childhood Education
50–53
Family Therapy Institute
55–58
Training & Consultancy
59–62
All photos in this Annual Report were used with permission.
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VISION A Compassionate Organisation Connecting Communities MISSION Inspiring Women • Strengthening Families LOGO Lighting Lives, represented by a flame, guides the organisation’s leap towards achieving success for every woman, family and the community it serves.
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ABOUT PPIS
ABOUT PPIS
Founded in 1952, PPIS (Persatuan Pemudi Islam Singapura or Singapore Muslim Women’s Association) is a non-profit social welfare organisation and a registered Institution of Public Character (IPC), dedicated to working with women of all ages in carrying out their multiple roles in society. PPIS runs two core community services, namely Social Services and Early Childhood Education (ECE) Services. With 15 centres islandwide, both services work together to provide a quality and holistic support as well as developmental programmes for women and their families. First Muslim Organisation to set up ECE Services In 1983, PPIS became the first Muslim Organisation to setup ECE services in Singapore, and was conferred the award for the Exemplary Early Childhood
Employer by then Ministry of Community, Youth and Sports (MCYS). Leader in Working with MalayMuslim Families In Aug 2009, PPIS was appointed as the Centre of Specialization in working with MalayMuslim Families by the National Council of Social Service (NCSS). PPIS had also been engaged by Social Service Institute (SSI), the training academy of NCSS, to conduct various programmes and workshops for social service professionals to have a better understanding of their Muslim clients such as, Understanding Worldview and Working Effectively with Muslim Clients. OUR STRATEGIC ETHOS For every individual, family, woman and the community it serves, PPIS hopes to cultivate these virtues of success:
• • •
Visionary – Farsightedness in the pursuit of success ‘Ihsan’– Compassion and Benevolence towards oneself and others Resilience – Willpower to rise against all adversities
Our Service Charter S.A.C.R.E.D. Sincerity pro-Active Compassionate Reliable Effective Dakwah
Show earnestness in helping Display readiness to serve Give attention and show concern Perform our duties with quality Deliver services backed by knowledge and skills Enjoining what is good
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PRESIDENT’S MESSAGE
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PRESIDENT’S MESSAGE Assalaamu’alaikum wa rahmatullahi wa barakatuh. The Financial Year 2015 - 2016 was one filled with a mix of poignancy and hope. It started with the sad departure of our founding father and architect of modern Singapore, the late Mr. Lee Kuan Yew on 23 March 2015. This was amidst the jubilation of celebrating our 50th year of independence. As Muslim Organisations (MO) celebrated with the nation through initiatives like SG50Kita, we also wondered if the next 50 years would be as bright, if not brighter for our next generation – something Mr. Lee would have had the foresight of planning decades earlier, by ensuring a smooth transition of leadership that would bring Singapore into the future. Upon reflection, I myself was a result of PPIS’ own foresight of leadership renewal. Starting from Cikgu Fatimah Azimullah, and then Mdm Sapiah Molla, I took over PPIS’ presidency knowing that my task would be to build capable leaders that will guide PPIS into our next phase of growth. Leadership development and growth is important for everyone in PPIS, including
our staff. We need to focus on building from within in order to ensure our vision, mission and values remain rooted within our organisation. Leadership renewal became more crucial this year when our then-CEO, Mdm Maznah Masop decided to step down after seven years at the helm. We had then made the conscious decision to have the leadership renewal, even at the CEO level, from within. With the new leadership, PPIS also reviewed our mission – underlining our core reason for existence – Inspiring women and strengthening families. We vowed to remain a compassionate organisation to our beneficiaries, staff, partners and stakeholders; connecting communities to catalyse and create change. Although we began 64 years ago, we foresee a long journey ahead. Perhaps, this year’s theme for the Annual Report, depicting a journey in a hot air balloon is an apt analogy of what we have set out to do. A flight on a hot air balloon gives the rider a view of the vast area ahead, into the horizon. Yet, it is also a journey open to the harsh elements of strong winds, the scorching sun, thunder,
lightning and rain. The rider needs to be cognizant and ready, as the elements can determine if the journey is short-lived or, despite the challenges, carry on to its final destination. PPIS needs to be ready for the challenges ahead if we want to achieve our vision for ourselves and our community. 50 years ahead, PPIS might be a different organisation from what it is today. I am however optimistic that it will still be an organisation that made a difference to our society. Thank you. Wassalaamu’alaikum wa rahmatullahi wa barakatuh.
Rahayu Mohamad President, PPIS
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CEO’S REFLECTION
CEO’S REFLECTION
CELEBRATING THE INNOVATIVE SPIRIT Assalaamu’alaikum wa rahmatullahi wa barakatuh.
a sense of accomplishment that we started something that was ahead of its time.
Being the oldest Muslim Women organisation in Singapore that is still active, PPIS has proven to be an asset to the community. It was the first to start a playbased Muslim kindergarten (1983) which has developed into our current six childcare centres. We are the first and still the only organisation, that runs a specialised centre for Muslims that are divorcing or are single parents (PPIS As-Salaam, since 1986) and started the only centre for reconstituted marriages and stepfamilies PPIS (Vista Sakinah, since 2010).
These are testaments to PPIS’ innovative spirit. It is the desire to address the gaps in the community with the Singaporean ‘cando’ spirit. We take risks but remain mindful to the changing environment and respond strategically.
In 1992, PPIS, with Yayasan MENDAKI took on the challenge of being the first Muslim Organisation to run a family service centre. PPIS then picked up the gauntlet when asked to ‘go solo’ in 2004 and even opened another one in 2010. We developed the Marriage Preparatory Course ‘Titian Kasih’ in 2000, which in turn became a full fledged Centre for Marriage Preparation and Enrichment for Young Couples – INSPIRASI PPIS (2007). In 2002, PPIS started the first health and fitness centre for Muslim women to literally let their hair down without the prying eyes of men. A risky venture, which we had to fold; but upon reflection, brought
The Financial Year 2015-2016 added to this innovation milestone of PPIS when Dr Yaacob Ibrahim, Minister for Communications and Information and the Minister-in-charge of Muslim Affairs officially launched PPIS Family Therapy Institute (FTI) on 25 November 2015. FTI is the only centre in Singapore that specialises in marital and family therapy work for Muslim families, focusing on building a body of knowledge in understanding the cultural and spiritual contexts to therapeutic intervention. With that same spirit of building and sharing of knowledge, INSPIRASI PPIS launched a publication: ‘Engage, Connect & Grow- A Guide for Practitioners Working with Pregnant Teens, Minor Couples & Their Families’ on 3 September 2015. This was followed by a training workshop for practitioners on how to use the guidebook on 24 February 2016.
The final quarter of this financial year marked the beginning of PPIS’ new journey. The Board, Senior Management and for the first time, even the Middle Management came together to revisit our Vision and Mission and to set out a Strategic Plan for PPIS. With sincere and open communication, we were able to hear and understand each other’s perspectives of where and how we want to steer PPIS into the future. We envisioned our role as connectors between communities; with compassion as our core value and guiding principle. We renew our commitment towards inspiring women and strengthening families, echoing the voices of our pioneers when they first came together to form the Persatuan Pemudi Islam Singapura. With our sights focussed on the horizon and our efforts mindful of the challenges along the way, I believe PPIS will remain a relevant organisation for many years to come. Wassalaamu’alaikum wa rahmatullahi wa barakatuh.
Mohd Ali Mahmood CEO, PPIS
LEADERSHIP
ORGANISATIONAL STRUCTURE
ORGANISATIONAL STRUCTURE Corp Comms & Resource Devt
Finance
Facilities
Business Excellence, Innovation & Growth (BIG)
CORPORATE SERVICES DIVISION Board Secretariat
HR
Company Secretariat
IT
CAPABILITY & CAPACITY BUILDING DIVISION
BOARD
CEO
T&C
FTI
COMMUNITY SERVICE DIVISION Early Childhood Programmes
SBV BBC BRC PRC1 Legend Community Service Division Capability & Capacity Building Division Corporate Services Division
JRC PRC2
Family Service Programmes
As-Salaam (DSSA) Vista Sakinah INSPIRASI PPIS FSC West FSC East
Student Care Programmes
SCCB SCCJ
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BOARD MEMBERS 2015
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BOARD MEMBERS FY2015-2016
Dr Noorul Fatha As’Art Asst. Hon. Secretary
Jummaida Rusdon Board Member
Kamariah Adnan Vice President I
Norhanna Yumi ibrahim Board Member
Fatimah Azimullah Advisor
Suree Rohan Board Member
Khuzaima Raja Kamarul Den Honorary Treasurer
Rahayu Mohamad President
Salina Samion Board Member
Sapiah Molla Immediate Past President
Dr Bibi Jan Mohd Ayyub Board Member
Siti Habibah Siraj Vice President II
Hazlina Abdul Halim Board Member
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BOARD MEMBERS 2015
Dahliyah Hamid Honorary Secretary
Nadia Yeo Board Member
Nur Amalina Abdul Gani Board Member
Masmunah Abdullah Board Member
Noor’ Aini Abdul Hamid Asst. Honorary Treasurer
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OUR STAKEHOLDERS
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OUR STAKEHOLDERS
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OUR STAKEHOLDERS
OUR STAKEHOLDERS
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HIGHLIGHTS
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HIGHLIGHTS Aura Hawa – A PPIS SG50 Project Initiative In celebrating the Nation’s 50th Anniversary, PPIS embarked on a project to commemorate our local Muslim Women that have contributed to our nation and embodied values of Visionary, Resilience and Sense of Social Responsibility. Through a selection committee, a list of almost 50 women were highlighted to be part of this video journal project. PPIS managed to complete 26 video journals of the selected women who shared their achievements, contributions to society and struggles in pursuit of their goals while profile write ups of the remaining 23 women were created through research. After the project’s unveiling in October 2015, PPIS conducted 12 talk sessions at schools and institutions with a select number of these Aura Hawa women to inspire our generations to come. The Aura Hawa videos can still be viewed at our PPIS YouTube Channel.
Symposium Wanita On October 3 2015, PPIS held its second Sympsium Wanita at Life Long Learning auditorium with the theme: Celebrating the Diverse Identities of Singapore Muslim Women. The symposium acknowledged and celebrated the diversity of the Singapore Muslim women. The 2015 symposium featured individuals who shared real life challenges, how they managed to make the best out of situations they were in and bring about positivity despite the challenges they faced. Something Singaporean Muslim Women could identify with.
PPIS Circle of Love, part of Project Gotong Royong - SG50 Kita Children from both our PPIS Student Care Centres brought in the sunshine for residents of Jamiyah’s Home for the Aged in June. Our students gave a memorable performance for the residents, which brought priceless smiles. Not forgetting of course, cookies baked from the heart of the students for the residents to enjoy.
Berita Harian Futsal Championship 2015 Kids from both our PPIS Student Care Centres were given the opportunity to take part in the Berita Harian Futsal Championship 2015 held on 30 May at the Home United Youth Football Academy. There were two teams that participated in the championship and the students had a great time, not to mention a wonderful experience when they played in a friendly match alongside local legends such as Fandi Ahmad.
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HIGHLIGHTS
INSPIRASI - The Amazing Dads The Amazing Dads by INSPIRASI PPIS was held in January 2105 at Sentosa’s Palawan Beach. The event aims to encourage fathers, especially the young ones, to play a proactive and positive role in raising their children.
Our Immediate Past President, Mdm Sapiah Molla, received the Excellence Award at the MUIS Awards & Presidents Challenge Cheque Presentation Ceremony at the Istana on 5 September 2015.
Launch of Case Study Publication (CSP) INSPIRASI PPIS’ conference on ‘Sharing of Key Findings – Voices of Resilience: Negotiating Experiences and Relationships of Young Persons and Minor Marriages’ and the launch of our CSP (Case Study Publication) titled, ‘Risk & Resilience: A Study of Teenage Marriages in the Malay/Muslim Community in Singapore’ at the Life Long Learning Institute on 3 September 2015.
Participate in Cilik Cerdik PPIS Child Development Centres (Bedok Reservoir & Bukit Batok) had the opportunity to take part in Berita Harian’s Cilik Cerdik Programme, which encourages young children in being bilingual. The students got to participate in the programme activities that were carried out in English and Malay.
Sri Mamanda Bangsawan - Raden Mas and PPIS PPIS was adopted as the beneficiary of choice by Sri Mamanda Bangsawan for their production of Raden Mas that was held in January 2016. As the production’s beneficiary, our PPIS SCC students got to experience what it takes to prepare for a Bangsawan (Malay Opera) through a workshop.
Immediate Past President Mdm Sapiah Molla won the Excellence Award given by MUIS
Launch of Family Therapy Institute 25 November 2015 saw the inception of PPIS Family Therapy Institute (FTI) and the launch of the Temasek Cares Marriage and Family Counselling Programme. The official opening was attended by about 80 guests and was officiated by Dr Yaacob Ibrahim, Minister for Communications and Information, Minister-in-charge of Muslim Affairs and Minister in charge of Cyber Security and Mr Mohd Salleh Marican, Board Member of Temasek Cares Foundation.
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MILESTONES
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MILESTONES
1966
1967
1983
2007
2009
2010
The Administration of Muslim Law Act was passed. PPIS played an important advocacy role in the formulation of this Act.
INSPIRASI PPIS, the Hub for Marriage Preparation and Enrichment, was launched as an effort to address the issues of minors who are getting into imprudent marriages. The centre grew from FSC’s Marriage Preparatory Programme for young couples: Titian Kasih.
Puan Noor Aishah officially opened the PPIS Clubhouse at No. 15 Haigsville Drive.
National Council of Social Services appointed PPIS as a Centre of Excellence for Working with Malay-Muslim Families. This resulted in PPIS embarking on Training and Consultancy services for other voluntary organisations seeking guidance in working with the Malay-Muslim community.
PPIS built its first kindergarten for Muslim children. They are now childcare centres at six locations islandwide.
PPIS opened its second Family Service Centre, PPIS FSC East. Vista Sakinah, a centre for remarriages and stepfamilies was established. It provides support for remarrying couples and children who are getting into stepfamilies.
1952
MILESTONES
Founding of PPIS, Singapore’s only Muslim Women Association till date.
1988
1992
2001
2004
2011
2014
2015
2016
The start of the Single Parent Support Service, renamed As-Salaam PPIS Family Support Centre in 2000. It piloted the Salaam Programme in 1997 to help children from single parent families cope with the grief and loss from divorce or death of parents.
The inaugural Symposium Wanita, PPIS’s first public forum for Muslim women, was held.
Jointly ran the PPISMENDAKI Family Service Centre (FSC); the first FSC established by a Muslim Organisation (MMO).
PPIS organised the Stepfamilies Conference for social service practitioners, a first of its kind in Singapore.
The FSC piloted HOME Programme to provide skills for housewives to develop home-based businesses.
Introduced PPIS Family Therapy Institute, a unique service offered by a Muslim voluntary organisation. It provides individual, couple and family therapy including clinical supervision and practice research on work with families.
PPIS took over sole management of the FSC. It was renamed PPIS FSC West after the opening of PPIS FSC East in 2010.
PPIS appointed its first male CEO, Mr Mohd Ali Mahmood.
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PPIS 44TH ANNUAL GENERAL MEETING MINUTES
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PPIS 44TH ANNUAL GENERAL MEETING MINUTES DATE : Saturday, 19th September 2015 TIME : 11.00am – 1.00pm VENUE : Lecture Theatre, Lifelong Learning Institute ATTENDANCE 158 participants attended PPIS 44th Annual General Meeting (AGM), of which there were 19 voting members. AGENDA 1 President’s Address 2 Confirmation and Adoption of Minutes of 43rd Annual General Meeting 3 Adoption of the Annual Report for the year 2014/2015 4 Adoption of the Statements of Accounts for the year 2014/2015 5 Appointment of New Auditor 6 Any Other Matters
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PPIS 44TH ANNUAL GENERAL MEETING MINUTES
PRESIDENT’S ADDRESS
1.1.1 GOOD GOVERNANCE President, Madam Rahayu Mohamad opened the AGM with a sharing of her thoughts and experiences during her first tenure as head of the organisation. 1.1.2 President shared PPIS ‘s vital role in the service of the community – one which commands good governance, both at the Board and management level so as to enhance public trust and support. 1.1.3 President would like to encourage Board members to participate in the upcoming Non-Profit Directors programme organised by the Singapore Institute of Directors to enhance PPIS’s capabilities for the effective governance of the NPOs. 1.1.4 President shared that the organisation is embarking to attain Business Excellence And Service Quality Accreditation in 2016. 1.2.1 POSITIONING PPIS President urged the organisation to continually position itself as an inclusive body, establishing the relationship with various community leaders and synergising with other MMOs within the local community and beyond. 1.2.2 President shared that Board members are representing the organisation by sitting in as members in other bodies such as the SCWO, Tabung Amal Aidilfitri Trust Fund and the Senior Management representing in different ministerial level committees and inter organisations such as the recent SG KITA, a joint committee between the MMOs to celebrate SG 50. 1.3
COMMUNITY RELATION & ENGAGEMENT President suggested to value-add to the colours and slant of government policies affecting the community and national issues.
1.4.1 PPIS LEGACY – A CONTINUUM President proposed the need to think of leadership renewal as the organisation’s continuum of inspiring women to contribute to the betterment of others and the community. 1.4.2 President suggested aligning organisational agenda to that of the Muslim women’s so that PPIS can be their choice of platform for contributing back to the community. This can be done by leveraging on research to investigate the different profiles of the Muslim women and their personal aspirations and aspirations for the community. 1.5
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APPRECIATION President shared on behalf of the Board Of Directors and the management, their sincere appreciation to all members for the support given to the organisation thus far. She closed her address by the recitation of Surah As-Saff, Verse 4. CONFIRMATION & ADOPTION OF MINUTES OF THE 43RD ANNUAL GENERAL MEETING
2.1
President proceeded to confirm the minutes of 43rd Annual General Meeting (AGM). With no clarifications raised by members, the confirmation of minutes was proposed by PPIS advisor, Cikgu Fatimah Azimullah and seconded by Vice-President 1, Mdm Kamariah Adnan.
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ADOPTION OF THE ANNUAL REPORT FOR THE PERIOD APRIL 2014 TO MARCH 2015
3.1
COMMUNITY OUTREACH
CEO, Mdm Maznah Masop highlighted that for financial year 2014/2015, the organisation had reached out to 18,000 individuals via its direct and indirect services.
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She shared that the organisation had directly impacted 5800 Muslim women namely:
• PPIS As-Salaam had assisted about 1541 women and children to review their lives after divorce • PPIS Vista Sakinah, 1049 Muslim women were helped to strengthen their remarriages • PPIS have also impacted 550 students to have an education support in the form of fees subsidies 3.2
VOLUNTEER
CEO shared that 250 volunteers were galvanised for Project Ihsan Ramadhan and fundraising campaigns contributing a total of 1120 man hours, which if translated to financial terms, it amounts up to around $38 000.
3.3
CAPABILITY BUILDING
CEO reported that 10 456 training man hours were clocked for capability building that involved internal staff and members of the public.
3.4
STEPFAMILIES CONFERENCE
The Stepfamilies Conference was held in September 2014. It was graced by international speakers, Professor Lawrence Ganong and Dr Patricia Papernow. Social service professionals and stakeholders from private and government entities attended the 2-day event.
3.5
EXCLUSIVE DIALOGUE WITH MUFTI
An exclusive dialogue session with the state’s MUFTI, Dr Mohamed Fatris Bin Bakaram was held with the organisation’s capability building objective where 50 men attended.
3.6
DIVORCE SUPPORT SPECIALIST AGENCY
The Ministry of Social And Family Development (MSF) had appointed PPIS As-Salaam as one of the four new Divorce Support Specialist Agency – an extension of its services which caters to a more child-centric initiative. As-Salaam launched two new programmes – Parenting Pact and Children In Between.
3.7
COPORATE SERVICE
CEO informed that the organisation has transferred its IT service from MyKumoOffice to Microsoft Office 365. Improvement in terms of cost savings was cited.
3.8
RESEARCH
PPIS INSPIRASI published a document titled Engage, Connect & Grow: A Guide For Practitioners Working With Pregnant Teens, Minor Couples & Their Families. The publication was a research into case studies involving pregnant teenagers, young married couples and their parents.
3.9
FSC EAST
The FSC embarked on a community outreach programme which involved door-to-door knocking of 2085 household units within their boundary. They managed to engage about 40% of the residents in their subsequent community events.
3.10
FSC WEST
The FSC saw the sunset of the H.O.M.E Programme due to the restructuring of the funding model by the Ministry of Social And Family Development (MSF).
3.11
STUDENT CARE CENTRES
In September 2014, the students showcased their artwork at one of Esplanade’s galleries.
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PPIS 44TH ANNUAL GENERAL MEETING MINUTES
3.12 EARLY CHILDHOOD EDUCATION A new curriculum was developed.
The Board, management and principals of the various centres attended a PMVV (Philosophy, Mission, Vision & Values) Retreat at the end of the year.
3.13
ADOPTION OF ANNUAL REPORT
Annual report 2014/2015 was confirmed with Immediate Past President, Mdm Sapiah Molla as proposer and Board Member, Dr Bibi Jan as seconder.
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FINANCIAL REPORT
4.1
SURPLUS
Honorary Treasurer, Mdm Khuzaima Raja Kamarul Den reported a surplus of $1.2 million dollars for FY14/15, with the inclusion of profit sharing portion with MERCU.
4.2.1 FINANCIAL PRUDENCE
Honorary Treasurer highlighted that as a whole, the organisation’s finances remain healthy and will continue to be so because of management’s financial prudence.
4.2.2 The lower surplus of 21% is because of lower revenues after PPIS had outsourced ECE to MERCU. It was reported that for FY 13/14, only six months of the profit sharing was accounted for in the financial statements as compared to the current year which reported a full year of profit sharing. Financial prudence helps to lower expenses to cushion the impact of lower revenues. 4.2.3 As reflected in the balance sheet, the cash position remains strong increasing from $5.8 million to $7.7 million as PPIS continues to receive grants from the government and supporting bodies. 4.2.4 Construction in Progress of $371 000 reflected part of the renovation works done for PPIS Head Office. 4.2.5 Under the unrestricted and restricted funds, Honorary Treasurer informed that there is a new requirement from National Council of Social Services (NCSS) for funds from FSCs and specialised centres to be ring-fenced from PPIS’ general funds which are meant for Head Office (HO) administrative purposes. Structures are in place for HO to charge management services fees to the respective centres for the support services rendered. 4.2.6 The total funds for the current financial year is $9.1 million as compared to $7.8 million from the previous year. This is an improvement which PPIS hopes to maintain going forward. 4.3.1 GOODWILL ASSET
Advisor, Cikgu Fatimah sought clarification on the matter of goodwill asset of $102,000 and $87,000 respectively.
4.3.2 Honorary Treasurer clarified that the goodwill was created with the purchase of an ECE centre from Mendaki where there was a premium paid over the book value. In the example given, if $1000 was paid for a book value of $900, the excess $100 is reflected as goodwill, which is an asset. The accounting treatment for such amount is to depreciate it over time, just like other assets. 4.3.3 President invited the meeting to receive and adopt the financial statement for the year ended 31 Mar 2015. The financial report was proposed for adoption by Board Member, Ms Nadia Yeo, seconded by Honorary Secretary, Ms Dahliyah Hamid. 5 APPOINTMENT OF NEW AUDITOR 5.1
Honorary Treasurer shared that the current auditor’s term will not be renewed.
5.2
Honorary Treasurer proposed Fiducia LLP as the new auditor based on their experience in the sector.
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5.3
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For the confirmation of appointment of the new auditor, Mdm Kamariah Adnan proposed and Mdm Masmunah Abdullah seconded the proposal.
6 ANY OTHER MATTERS 6.1.1 MEMBERSHIP
PPIS member, Mdm Nor’ain Saleha Abdul Hamid queried on the following:
• Any consideration of reconnecting with old members and members who have served as board and other committees. • The number of members who are non-PPIS staff and PPIS staff. 6.1.2 CEO clarified that less than 5 members were employees of PPIS while non-employees make up 106 members. 6.2.1 RECRUITMENT
PPIS member, Mdm Nor’ain Saleha Abdul Hamid queried on the following:
• whether PPIS would recruit more members for the association • explore the objectives of PPIS recruitment of members. 6.2.2 President shared the following: • • •
The Board Members have been discussing with regards to reconnecting with the old members and volunteers. The Board Members will be galvanised as a task force to touch base with the old members. In terms of the membership drive, one of the board members has been appointed to look into the resources required to attract new and younger members.
6.2.3 PPIS member, Mdm Nor’ain Saleha Abdul Hamid gave feedback that she was glad that PPIS is looking into the matter. She shared that old members and volunteers feel connected to PPIS. 6.2.4 President shared they are also interested in looking to engage young professional working women to be part of the members. 6.3.1 SG50
Advisor, Cikgu Fatimah queried about SG50 video and Aura Hawa Project.
6.3.2 President informed that PPIS’s Aura Hawa Project is a video presentation featuring 50 women who have made distinguished contributions to the nation and community. The video will be launched during Symposium Wanita on 3 October 2015. 6.4.1 PPIS Member, Mdm Nor’ain Saleha Abdul Hamid shared of the recent demise of former Board member, the late Mdm Manijeh Namazie. She requested for her past contributions to the Association to be minuted. 6.4.2 President acknowledged the request and shared that the Board members had made a visit to her home to express condolences to the family. 6.4.3 Honorary Treasurer shared that the family was touched by the organisation’s recognition of the late Mdm Manijeh Namazie’s efforts and contributions to the organization. 6.4.4 CEO shared that the Board is in agreement to put on record recognition of the passing of the late Mdm Manijeh Namazie. 6.5
With no other matters to discuss, the Annual General Meeting was adjourned at 11.40 am.
PREPARED BY : VETTED BY : APPROVED BY : DATE :
Suhaidah Jumali Yuliza wati Bte Mohd Yusoff Azita Abdul Aziz Rahayu Mohamad 4 November 2015
Welfare Officer, FSC (East) Senior Programme Coordinator, FSC (West) Director, Specialized Services and Professional Development President
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PROGRESS
PROGRESS
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RESOURCE DEVELOPMENT
Projek Ihsan Ramadhan & Friday Mosque Collection Allhamdulillah, for FY 2015 – 2016, PPIS managed to raise a total of $1,496,897.56 throughout the FY. This amount was of course raised with the help of the Care & Share Matching Grant available during the SG50 year. Actual amount raised through the year’s fund raising efforts was $714,992.80. Out of which, about 54% was raised during our annual Project Ihsan Ramadhan and another 14% from our other annual fund raising effort, Friday Mosque Collection. The generous amount raised can also be attributed to the nation celebrating of SG50 where more citizens and organisations gave back more than usual to society, not forgetting an increased tax deduction of 300% towards all donations made to charities. Breakdown: • • •
54% Project Ihsan Ramadhan 14% Friday Mosque Collection 32% Individual/Corporate
who wanted to give back to society with a focus on school going children from low income families. Bags for School partnered PPIS as their organization of choice with the aim of collecting 400 pre-packed brand new school bags with stationaries from the local community for our beneficiaries. Through social media, Bags for School and PPIS managed to collect the targeted number of prepacked bags within a month of its launch in early November 2015 and the project was a huge success, not to mention the attention it garnered with the online community who helped support the cause through their network as well.
Bags for School
Boots for Kids
Bags for School was a community led initiative organised by a group of ladies
Boots for Kids was a crowd-funding campaign which we started in effort to
raise funds to purchase soccer boots for our students from PPIS Student Care Centres. This was a build up to the Berita Harian Futsal Championship 2015 that our SCC students were taking part in. The goal was to raise $600 but we managed to raise double the amount. So not only did we manage to purchase boots for the kids but the extra funds were used to provide them with additional soccer clinics, soccer balls and cover their transportation expenses.
The goal was to raise $600 but we managed to raise double the amount.
PROGRESS
FUND RAISING EFFORTS
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HUMAN RESOURCE
ANNUAL R E P O R T / FY 2015-2016
HUMAN RESOURCE
For the past one year, the HR team has continued to build on the progress and processes of the HR department. With the arrival of a new HR Manager in August 2014, the department continued to revamp policies and procedures to ensure that the organisation ran as efficiently as possible. Looking back, we had a host of challenges to tackle. First and foremost, we needed to stabilize the attrition rate of the organisation as we are a people intensive service sector. This is especially so in our Child Development Centres whereby qualified teachers are required for our operations and growth. Here are some of HR’s developments:
February 2015 - PPIS decided to apply for Business Excellence certification. HR was tasked with the People Developer category and this journey commenced with an intensive as well as an extensive research and review into our HR practices, processes and data collection and monitoring system. To be able to achieve this accreditation, HR must work beyond dedication and
Not to be complacent, we continue to review, streamline and improve processes as we lay the ground work to face new challenges in the horizon.
expectation just to meet the deadline in June 2016. April 2015 - under the guidance of and funding from MSF, HR undertook a massive task to review the compensation package paid to all professional staff. The exercise overhauled the entire pay structure and benefitted our staff. The exercise was in line with market trends for social workers, counsellors and teachers. This helped with reducing the percentage of staff turnover. June 2015 - breaking away from tradition, HR hired the first foreign teacher from the Philippines. Today, there are seven of them, all adapting well in our environment. July 2015 - HR applied and received approval for the Corporate Development
ANNUAL R E P O R T / FY 2015-2016
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HUMAN RESOURCE
PROGRESS
Funding Scheme from MSF. The amount was $247,000.00 per annum for the funding of four managerial positions in PPIS corporate office only. August 2015 - HR provided learning and development opportunities to all staff on an in-house monthly basis on subject matters related to their work. We branded this the PPIS Monthly Learning Day whereby 15 staff per session, would attend a full day training program to enhance their work skills and knowledge.
November 2015 - after months of negotiation, we concluded the Collective Agreement with Education Services Union (ESU). This CA marks the start of a harmonious relationship between management, employees and Union, in line with the tripartite co-operation. These are some of the salient issues that HR has achieved over the year and we are pleased with the desired outcomes. Not to be complacent, we continue to review, streamline and improve processes as we
lay the ground work to face new challenges in the horizon. Finally, as HR grows in confidence and strength, it is able to play a proactive and constructive role in helping to shape policies and solve issues concerning remuneration, compensation, benefits and welfare of the staff through its participation in Senior Management discussions, HO Communications meetings and staff engagement platforms.
INFORMATION AND COMMUNICATIONS TECHNOLOGY
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ANNUAL R E P O R T / FY 2015-2016
INFORMATION AND COMMUNICATIONS TECHNOLOGY ICT refreshed all centres PCs to standardise equipment used to facilitate efficient service and support. The scope of works consists of; standardising PC configurations and specifications, reducing the number of different brands and models, as well as uploading information assets being uploaded to a cloud based monitoring system. This helps to ensure that all centres are running at their optimum level in terms of productivity through the use of ICT with less ‘down time’ due to old or nonstandard equipments. More than 60% of PPIS’ PCs have been refreshed and old PCs have either been disposed or redeployed for Student Care Centres usage. The PC refresh also included the migration from PCs to new laptops that have been provided by MSF for the SSNET project at PPIS Family Service Centres, East & West (FSC). ICT also upgraded PPIS’ Fibre and Wireless connections at various centres. Through the upgrade, ICT consolidated our Internet Service Providers and managed to increase our bandwidth speeds from 12 – 15Mbps to 50Mbps while still maintaining a similar monthly cost of $99.00. So far, 70% of our centres (10 out of 14 locations)
are experiencing the new bandwidth speeds. Increasing bandwidth speeds was one half of this refresh exercise. The other half was to increase Wi-Fi signal coverage in all centres that require a better coverage. At the moment, both our SCCs, Head Office and PRC1 have upgraded their Wi-Fi systems while plans for other centres are on the way or will be carried out during their cyclical maintenance programme (Child Development Centres). FSC East and West bandwidth speed has been increased to 100mbps, as well as installation of wireless access points to improve Wi-Fi signal during the SSNET infrastructure upgrade. All these took place in FY 2015 – 2016 while Head Office had to temporarily relocate for renovation works. The ICT department had to plan and setup fibre connectivity and phone lines for two temporary offices, one for Head Office to relocate to Ubi Techpark in order for renovation works to commence at Eunos, and the other for our newly launched centre, FTI, to be operating from FSC East. Once the two temporary offices were setup and moved into, ICT then worked on the Eunos office ICT infrastructure setup during renovation works and transfer of
services and equipment for Head Office and FTI to move back to our Eunos facility. To top it all, ICT Department has recently received confirmation from Microsoft that we will receive another year donation for our Cloud Licensing for the organisation for FY 2016 – 2017. Key Figures • • •
60% of equipment refreshed centres on 70% of50Mbps bandwidth Savings of more than 90% on Cloud Licensing
ANNUAL R E P O R T / FY 2015-2016
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COMMUNITY
COMMUNITY
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AS-SALAAM FAMILY SUPPORT CENTRE
ANNUAL R E P O R T / FY 2015-2016
AS-SALAAM FAMILY SUPPORT CENTRE
Our MAWAR participants attending a motivational workshop in March 2016 A Divorce Support Specialist Agency PPIS As-Salaam has had an eventful year since January 2015, when we embarked on our journey as a newly-established Divorce Support Specialist Agency (DSSA) by the Ministry of Social and Family Development (MSF). As with any change, there was a period of adjustment for the team having a new funder as well as new KPIs to fulfil. However, we are grateful that with the support of a great team, trust from the
management as well as collaborative and strong relationships with our stakeholders and funders, PPIS As-Salaam has managed to achieve our KPIs. Our KPIs Programme Participation With the introduction of new programmes like Parenting PACT conducted at the Syariah Court, we noticed an increase to the number of beneficiaries served. In FY 2015, PPIS As-Salaam served 2306 beneficiaries,
inclusive of indirect service users as compared to 2168 beneficiaries served in the previous FY. Profile of Counselling Clients Served Albeit a change in our service model, it did not affect the profile of clients that have come forward in seeking our counselling services. Most of our clients served through counselling are women (91%) with secondary school education (44%) and are between the ages of 40-49 years old (46%). This FY, we noted that more than 51% of the
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ANNUAL R E P O R T / FY 2015-2016
AS-SALAAM FAMILY SUPPORT CENTRE
5%
Programme Participation/Service Users
18%
Information & Referral
12%
MAWAR Programme
50% 6% 6%
3%
SALAAM Programme Casework Children in Between
clients have 1-2 children and about 43% have 3-4 children.
COMMUNITY
About 54% of these clients are divorced, while about 21% of them are in the process of divorce. Meaning that they could either be referrals from the Syariah Court for Marriage Counselling Programme or they could be clients that are already in the process of divorce but needed further support from our agency. With remaining clients that are either married or widowed. Counselling Concerns Many of our clients seek help to manage their emotional struggles (29%) related to divorce or life as a single parent. About 20% come for counselling for divorce-related concerns such as the divorce process and custody matters. A similar percentage is also coming forward with child management issues. This signifies that children are one of the top issues as well as challenge to our clients. Children in Between (CiB) Programme Despite being in our pilot year, Alhamdulillah, we were able to fulfil
Children hard at work in the Children in Between (CiB) programme
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AS-SALAAM FAMILY SUPPORT CENTRE
7%
ANNUAL R E P O R T / FY 2015-2016
Counselling Concerns
7% 8%
20%
Co-parenting
9%
Practical (eg. accomodation) Financial Divorce related
29%
20%
Emotional Child management Others (eg. violence, remarriage, etc)
the KPIs for this programme. A total of 58 parents and 50 children completed the CIB programme. Majority of these participants (80%) were referred to the programme by Syariah Court, while the rest of the referrals (20%) came from other sources such as our internal Casework and Counselling clients, referrals from other agencies. The feedback received from the participants had been encouraging from both parents and children. Some of the children even asked for more CIB sessions. This seems to indicate that they not only enjoyed the sessions but found the skills taught during sessions helpful for their daily lives. Below are some of the feedback we received from the participants: “Memberi banyak pelajaran buat diri saya” – Mr J, father of a 12-year old child “I would do my best to be a good example to my kids, make them safe and happy” – Madam L, mother of 2 children aged 10 & 5-year old
“Saya pelajari banyak dari CIB tentang perceraian ibu bapa saya. Saya mahu lagi CIB” – A, 12-year old “The sessions are really educational and it helps me” – S, 13-year old The CIB team worked very hard to ensure that we achieved this Key Performance Indicator and the PPIS As-Salaam team provided them support by being Facilitators for these groups. We hope to touch more lives through the CIB Programme. Parenting PACT @ Syariah Court This new programme that requires our Social Worker / Counsellor to be stationed at the Syariah Court twice a week, although manpower intensive, enables our agency to reach out to more than a thousand clients since its inception in April 2015. We were encouraged by the fact that more than 95% of participants indicated, through feedback forms, a positive outcome for the programme, meaning that they understood what they can do to help their children cope with the divorce process
The feedback received from the participants had been encouraging - from both parents and children.
ANNUAL R E P O R T / FY 2015-2016
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AS-SALAAM FAMILY SUPPORT CENTRE
COMMUNITY
Our SALAAM Alumni Programme participants having a fun filled day playing “Bubble Bump”. and had learnt helpful ways to support their children’s relationship between them and the other parent. Participants also indicated that after attending the session, they are able to understand patterns to avoid and coping processes that might hurt their children. The effort that the team took to connect with the participants from the moment they made their first call, to the day they attend the session itself, has allowed us to achieve beyond our KPI.
Nonetheless, our team ensured that the lower number of activities did not affect the quality of the programmes delivered. We were able to achieve beyond our KPIs for both programmes and the clients’ feedback for both programmes consistently remained beyond 95%. We are heartened that the parents and children are still supportive of our activities and we hope to evolve both programmes to ensure better activities and services are provided.
MAWAR & SALAAM Programme
Moving forward, we hope to create a core group of MAWAR participants that can be trained to be mentors or role models to new participants to the programme.
With the change in service model, both programmes were streamlined.
Moving Ahead Even though it is the only Muslim DSSA, PPIS As-Salaam strives to ensure that what sets us apart is not merely ethnicity, but also that we work towards streamlining our processes and continue to improve our service delivery to clients. We hope that in future, we will not only be recognised as a Muslim agency for services rendered to divorced and divorcing Muslim families, but also to be seen as contributing positively to nation-building efforts by empowering families, especially children, who have been made vulnerable by divorce.
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VISTA SAKINAH
ANNUAL R E P O R T / FY 2015-2016
VISTA SAKINAH
Five years ago in 2011, PPIS Vista Sakinah (VS) was born with the support of the Ministry for Social and Family Development (MSF), the Community Leaders’ Forum (CLF) and the National Council of Social Services (NCSS). In celebration of its five year journey, the Centre celebrated its fifth Anniversary of supporting and advocating for stepfamilies on 16 January 2016 at the Singapore Zoological Gardens. The event was graced by Minister Dr Yaacob Ibrahim and attended by key stakeholders and clients. Families who have journeyed with the Centre were acknowledged for the support that they had provided to fellow clients living in stepfamilies and were honoured at the ceremony. FY15-16 was the year that VS consolidated its services and content delivery, striving to develop original evidence and practice-informed content
to all the Centre’s programmes. The Centre reached out to social service organisations, mosques and family service centres to increase awareness of VS services within the sector. VS also developed a one-day
training programme for practitioners titled ‘Working Effectively with Stepfamilies’. VS collaborated with MSF to train close to 80 of its Probation Officers in September 2016.
In FY15-16, VS reached out to over 1,755 remarrying couples and stepfamilies including: • • • • • •
445 couples who registered for PMK Orientation sessions; 270 couples who completed PMK workshops; 190 families who benefited from Fitrah enrichment programmes; 253 families who attended marriage counselling; 462 persons who received help via information and referral; 135 children who benefited from Bunayya programmes.
ANNUAL R E P O R T / FY 2015-2016
Preparing Couples for Remarriage Program Memupuk Kasih (PMK)
In FY15-16, VS focused on strengthening the remarriage programme and curriculum in order to better meet the needs of remarrying couples, including transnational couples and English speaking couples. VS launched its first one-day remarriage preparation course to cater to couples with difficulty committing to a two-day course due
Supporting and Strengthening Stepfamilies – Fitrah Enrichment Programme
Fitrah Enrichment Programme organised its first modular series of Family Workshops in FY15-16.
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VISTA SAKINAH
to work exigencies and child access issues. The content of the course was compressed to give emphasis on what it takes to form a stepfamily. In line with the Centre’s strategic intention to extend the key messages of stepfamily advocacy across different community leaders, VS increased its pool of asatizah resource persons, meeting with them to enhance a mutual understanding on the issues surrounding stepfamilies and the relevant messages that the asatizah could take to handle them. Consequently, 11 ustaz have been engaged as speakers for VS and are stepfamily ambassadors to the community.
The curriculum is a package of 5 workshops addressing couple communication, in-laws, finance and step-parenting from a uniquely stepfamily perspective. With the goal of reaching out to disadvantaged stepfamilies, VS collaborated with @27 Family Service Centre to conduct a workshop for their low-income stepfamilies. A stepfamily awareness talk was likewise held at Masjid Assyakirin during their Fidyah
Disbursement Seminar to reach out to those from lower-income families in the area. Fitrah also collaborated with Singapore Polytechnic’s Drama department. Their students joined hands in facilitating the year-end family staycation and assisted parents, teenagers and children to express their feelings and hopes of being in a stepfamily. Families were very moved by the experience, rendering the staycation a truly touching event for all concerned.
COMMUNITY
VISTA SAKINAH
Supporting Children in Stepfamilies Bunayya Children’s services rebranded its core programmes into Keluarga Xtra, Project ASPIRE and Project Thrive in FY15-16 to appeal to a wider demographic and attract non-Malay
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speaking children as well. Bunayya held several topic–focused workshops in April and September 2015. The children’s works from the various programmes were also compiled into a coffee table book for parents.
ANNUAL R E P O R T / FY 2015-2016
As several previous participants were now in their teenage years, they were re-engaged through our Bunayya Caliphs programme. They became buddies to the younger and newer children and were given platforms to share their personal life stories to give hope to the younger children.
ANNUAL R E P O R T / FY 2015-2016
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VISTA SAKINAH
COMMUNITY
Moving Forward Furthering its efforts to enhance the quality of service, VS will adopt a more child-centric focus in its intervention. This involves redesigning pre-marital counseling sessions to include child-centric questions and publishing more materials that surface the voices of children living in stepfamilies. VS will also embark on developing a tool to identify at-risk couples at the pre-marriage phase that would benefit from more intensive support from the Centre. VS is also looking forward to enhance the capability of fellow social service professionals in dealing with stepfamilies and increase awareness in the sector of VS niche in providing a specialist framework in working with stepfamilies.
INSPIRASI PPIS
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ANNUAL R E P O R T / FY 2015-2016
INSPIRASI PPIS
Established in 2007, INSPIRASI PPIS (INSP) had accumulated nine years of experience in working with minor couples. Leveraging on its expertise and in-depth knowledge, the Hub initiated capability building efforts benefitting staff and other professionals in the sector. The Hub also strengthened its partnership with other community agencies to co-ordinate efforts in addressing the multiple needs and challenges of the its clients. This includes collaboration with a mosque to provide opportunities to harness leadership skills among the senior couples and collaboration with a small-business enterprise to provide vocational skills and mentoring for those interested in entrepreneurship. Guided by research findings on ‘Risk and Resilience: A Study on Teenage Marriages of the
Muslim community in Singapore’, the Hub enhanced its engagement approach and reviewed its programmes to focus on pertinent issues faced by couples. The key highlights for the Hub in FY15-16 are as follows: Case Study Publication - Engage, Connect & Grow - A Guide for Practitioners Working With Pregnant Teens, Minor Couples & Their Families With support from the Ministry of Social and Family Development (MSF), INSPIRASI published a case study highlighting issues faced by pregnant teens, minor couples and their parents, and showcasing best practices in engaging these clients. About a hundred
practitioners benefitted from the sharing of key findings during the launch of the publication on 3 September 2015. As a follow-up to the launch, the Hub organised a workshop by the Lead Researcher for the case study, Ms Fajariah Saban, on 24 February 2016 to equip practitioners with skills and knowledge in working with pregnant teens, minor couples and their families. The workshop also emphasised the importance of understanding unique needs of young couples and working together with other agencies to provide better support. Resulting in 39 practitioners from various organisations such as government agencies, residential homes, mosques and other community agencies benefitting from the training.
ANNUAL R E P O R T / FY 2015-2016
Marriage Preparation Programme – Titian Kasih (The Bridge of Love) In FY15, the Hub enhanced its content, materials and programme delivery to better address specific needs of its diverse profile of couples, including transnational couples and non-Malay speaking couples. It also enhanced staff capability and equipped them with relevant skills and knowledge to better support its clients. To sustain participants’ interest in the programme, the Hub streamlined the programme by consolidating topics such as ‘Adjustment in Marriage, Understanding Self & Partner and Visioning & Family Goal Setting’ into one module titled ‘Building a Strong Marriage’. Marriage Enrichment Programmes Club INSPIRASI (CI) Club INSPIRASI is the marriage enrichment component of the Hubs’ programmes. It is a joint programme between both INSPIRASI Hubs at PPIS and AMP. In FY15, a total of 12 activities were carried out in which seven of them were organised by INSPIRASI PPIS focusing on the following areas:
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INSPIRASI PPIS
Developmental: Workshops and classes geared at educating and imparting young couples with the knowledge and skills to enhance their roles and responsibilities in their marriage and family life.
Skills Enrichment: Enrichment courses that equip couples with new skills and knowledge which they can use to explore various trajectories for career development or generate income from home.
Family Bonding: Platforms for couples and/or their families to interact and network towards strengthening family ties and peer relationship.
Community Service: Platforms for senior couples to hone leadership skills and organise community projects to benefit other beneficiaries in our community.
a) Community Service: INSPIRASI Gives Back
b) Skills Enrichment: Basic Henna Workshop and Learning Fiesta To strengthen couples’ financial capability, the Hub organised activities to promote lifelong learning and provide skills upgrading opportunities. Activities such as Basic Henna Workshop for the women on 24 October 2015, provided them
c) Family Bonding: SG50 Family Day On 13 Dec 2015, Club INSPIRASI organised a Family Day, under the SG50 theme of inspiration and aspiration. To appreciate sacrifices of the pioneer generation, activities organised for the day encouraged couples to adopt the positive attributes of the pioneers such as their parents, in setting future directions for their families. The event was attended by 39 families with a total of 205 attendees.
COMMUNITY
INSPIRASI Gives Back ‘Reno Ramadan’ was held on 27 June 2015, in conjunction with the fasting month. The event was led by senior couples in collaboration with Jamiyah Ar-Rabitah Mosque. The activities include cleaning and decorating the houses of three elderly beneficiaries identified by the mosque, in preparation for Eid celebration. It created opportunities for senior couples to take on greater leadership roles and potentially become Club INSPIRASI ambassadors in the near future.
with new skills to generate extra income. Two out of 14 women who attended the Henna workshop were selected to further their learning in the Henna skill and startup their own business. INSPIRASI Learning Fiesta held on 16 August 2015 offered a motivational workshop aimed to cultivate positive attitudes towards training and equip couples with updated information on training opportunities. There was also a peer-support session for mothers and bonding activities for fathers and children.
INSPIRASI PPIS
T.G.I.F – Thank God It’s our First T.G.I.F is an Engagement and Outreach platform to keep in touch with couples in the first year of marriage. Engagement sessions were arranged at three milestones,
346 Couples/families participated in FY2015-2016. Future Directions In 2015, INSPIRASI PPIS participated in the MSF-led review of INSPIRASI services and programmes. The review recommended for INSPIRASI Hubs to be repositioned as
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at the 3rd, 9th and 12th month of marriage to support couples during the transition period of singlehood to couplehood. In FY15-16, 26 couples had participated in the T.G.I.F initiative. On 28 February 2016, Project #ha123 was organised. Comprised
specialist agencies that support young married couples (marriages with grooms aged 21 to 24 years old and minor couples) from pre-marriage to post-marriage up to first Ten years of marriage. In FY16, the Hub will also focus on conceptualising and implementing the key focus areas which include targeted outreach, coordinated service delivery as well as building internal and external capability.
ANNUAL R E P O R T / FY 2015-2016
of a talk on ‘Love and Romance in Islam’, it offered tips on sustaining love and keeping romance alive in marriage. This special event also celebrated the marriage milestones of 17 couples at their 1st, 2nd or 3rd year anniversary.
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ANNUAL R E P O R T / FY 2015-2016
INSPIRASI PPIS
Engagement & Outreach: Projek #ha123
“
“
Perhatian adalah penting bagi mengukuhkan hubungan suami isteri, bukan material semata-mata.
Lebih memahami makna sebenar cinta dalam perkahwinan
”
”
Case Study Publication - Engage, Connect & Grow - A Guide for Practitioners Working With Pregnant Teens, Minor Couples & Their Families
“
The course material is good i.e. the booklet given. The case studies are relevant and easy to understand.
“
”
All of whatever that was shared is very useful and applicable directly in my work context, esp the part on understanding the multiple changes that the family go through.
”
“
I will work closely with minor’s parents. Previously I had little intervention.
”
“
Seluruh program ini amat membantu di masa akan datang dan ia amat menarik!
INSPIRASI Gives Back!
“
Menghormati jasa, budi dan pengorbanan kedua ibu bapa kita ataupun mertua selagi mereka berada di dalam hidup kita.
”
”
“
Kursus ini amat digalakkan untuk pasangan muda yang hendak mendirikan rumahtangga.
”
Henna Workshop
“
Saya akan melanjutkan kemahiran henna untuk melakukan home business.
“
”
I want to join venture dengan kawan buat bridal henna/ henna parties.
”
SG50 Family Day
“
Kami pelajari tentang semangat bergotong-royong, bekerjasama dan hidup dalam harmoni.
”
COMMUNITY
On Marriage Preparation Programme – Titian Kasih (The Bridge of Love)
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FAMILY SERVICE CENTRE (WEST)
ANNUAL R E P O R T / FY 2015-2016
FAMILY SERVICE CENTRE (WEST) Core Service/Programme Information In line with the Ministry of Social and Family Development’s (MSF) directions, PPIS Family Service Centre West (FSCW) focus for the year was to reach out to the residents within the FSC’s identified service boundaries – Bukit Gombak and Hong Kah North Constituencies. Given FSCW’s availability of Muslim caseworkers, the Centre continues to be the preferred agency for both partners and clients who specifically request for Muslim caseworkers. This year, PPIS FSCW also underwent a transition period with the implementation of two of MSF’s initiatives which are, the Social Service Net (SSNet) – a national
case management system for the social service sector and the roll-out of the Code of Social Work Practice (CSWP). Casework And Counselling FSCW managed 392 casework and counselling (C&C) cases in FY15-16 of which almost one-third were new cases. This year about 47% of the FSC’s clients came from Bukit Batok boundaries, which is a 9% increase compared to previous year. 47% of clients from the Bukit Batok boundaries presented financial issue as their main concern. The Centre will continue to reach out to the Bukit Batok residents and partners for the coming year.
While the Centre attempts to reach out to the residents within our identified boundaries, the Centre continues to receive requests from both our partners and clients themselves who are staying beyond our service boundaries. These referrals came from as far as those staying in the East, often specifically requesting to receive services from Muslim caseworkers. Overall, in FY15-16, the Centre saw a shift in the top presenting issues raised by clients, where financial was reported as the top presenting issue (32.4%) followed by marital (30%) as compared to the previous years.
80 70 60
21.8
23
32.4
50 40 30
Financial
39.6 44
20 10 0
2
12.5 FY13/14
Marital
30
Housing/ Accomodation
6 2 FY15/16
FY14/15
Figure 1: Top presenting issues since 2012
Information and Referral
Apr 2013 to Mar 2014
Apr 2014 to Mar 2015
Apr 2015 to Mar 2016
Number of I&R received (walk-ins, phone calls, faxes and email)
1286
895
580
Figure 2: Information and referral
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ANNUAL R E P O R T / FY 2015-2016
Groupwork: Support@Home This year, the FSC piloted a group work exclusively for women which was named Support@HOME. The main objective was to provide support for women who have to take on multiple roles in the family. The pilot run was targeted at the FSC’s clients where a total of four participants successfully completed with 75% of attendance.
120 100 80 60 40 20 0 Enhancing Enhancing IImproved ability problem-solving/ relationship/ to manage on Coping skills Networking that their own improve their situation NCSS Targets
Half Year 1
Successfully linked with appropriate services
Half Year 2
Figure 3: Outcome Targets Apart from providing support to the participants, the group work took participants on a journey of rediscovering their renewed sense of self, provided an opportunity for participants to take on different perspectives of their multiple roles and explored alternative coping methods in facing with challenges that came along with these roles.
Feedback received from the participants: “I will encourage others to participate in Support@HOME so they could share their challenges and obtain support as they face their challenges”– Madam Reena “The session has provided me with a platform to share, exchange ideas and advice. I suggest for the sessions to be extended” – Madam S
COMMUNITY
Generally, the FSC has met the target for this financial year with exception of the reported number of active cases for the last quarter for FY2015-2016, where it stood at 153 cases (out of the target of 200). The last quarter of this financial year has been a challenging period for the Centre with the implementation of SSNet in February 2016 together with staff learning the ropes of the new system. In this last quarter too, the FSC caseworkers actively participated in the Master Social Worker (MSW) sessions through weekly half-day discussions to incorporate the CSWP practices into our case management processes.
FAMILY SERVICE CENTRE (WEST)
Percentage
Casework Output and Outcome Indicators
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ANNUAL R E P O R T / FY 2015-2016
ANNUAL R E P O R T / FY 2015-2016
Community Work To increase the Centre’s visibility amongst the residents in our service boundaries, FSCW implemented a range of community outreach in collaboration with partners within our boundaries to benefit the local residents. These efforts include: Ramadhan Porridge Disbursement Disbursement of porridge and assorted sweet desserts for the community during the month of Ramadhan (the month of fasting for Muslims) for all residents of Bukit Batok regardless of race or religion. A total of 190 packets of savoury and sweet porridge were distributed twice weekly during the month. In this same month of Ramadhan, the FSC collaborated with Free Food for All (FFFA) where 17 families under the centre’s coursework and counselling programme, received weekly meals for the breaking of their fast.
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by giving free haircuts to school going children residing within the Centre’s service boundaries before school re-opens. The Centre engaged the neighbourhood barber and hairdresser to provide this service. A total of 39 students benefitted from this outreach. To reach out to the beneficiaries, the Centre collaborated with Reach Youth Powerhouse, St Anthony Primary School and the Social Service Office.
Tea Session with the Residents Committee (RCs)
On 19 March 2016, FSCW was officially appointed as one of the Go to Point for Persons with Dementia (PWD). This is part of Hong Kah North Constituency’s effort to build a senior friendly community in partnership with Agency of Integrated Care (AIC) and the Ministry of Health (MOH). As a Go To Point, the Centre is to provide space for safe return of a lost PWD and to link up with their next of kin. PPIS FSC (West) Open House
Survey forms were distributed to the residents which was helpful for the Centre to understand the profile and demographic of the residents. Feedback gathered from the survey forms also highlighted some of the residents’
A tea session with the representatives from two Residents Committee (RCs) members from the Hong Kah North constituencies was held on 16 Nov 2015. The session provided opportunities for the agencies to understand the role and function of respective agency, re-introduce the FSC’s role in the community, identify the residents’ needs and explore possible collaborative opportunities. Moving Forward
COMMUNITY
This community outreach effort aims to lessen the families financial burden
interest in volunteering, mentoring and doing tutoring for fellow residents.
Go To Point Centre for Person with Dementia
The FSCW Open House was part of the Centre’s community outreach effort to the residents around our neighbourhood and to re-introduce the Centre’s role and services to the community. The half-day event was held on 16 January 2016, Saturday. A total of 198 residents attended the event.
Free Haircuts for students of Lowincome families
FAMILY SERVICE CENTRE (WEST)
Increasing PPIS FSCW’s visibility amongst the residents and partners within the Hong Kah North and Bukit Gombak constituencies through the implementation of the Centre’s reviewed community work efforts will be the direction of the Centre for the next two years. At the same time, the Centre also needs to ensure that staff are supported as the Centre continues to undergo a transition period with the implementation of the social service NET (SSNet – a national case management syaytem for the social service sector) and the roll-out of the code of social work practice (CSWP).
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FAMILY SERVICE CENTRE (EAST)
ANNUAL R E P O R T / FY 2015-2016
FAMILY SERVICE CENTRE (EAST) Engaging, Learning & Bridging With community engagement as its key thrust of service, PPIS Family Service Centre (East) planned and implemented various community and support group initiatives over the FY15-16 period. These initiatives included: • @461 – Community Work and Outreach programme for the Chai Chee community; and • Women-In-Transition (W.I.T.) – Support Group programme supporting women undergoing transitions such as employment, housing, loss of family members, health etc. FSCE also continued its efforts in supporting the Interim Rental Housing
(IRH) community at Sims Drive in FY15/16. Higher engagement efforts with the IRH community had allowed the FSC to develop and bring in services and programme activities that responded to the community’s needs. Its community engagement efforts also provided an opportune context for the FSC to reconnect, renew, rework and reinforce its relationships with community partners and agencies, as well as its stakeholders. Enhancing Casework And Counselling Support Whilst aligning and adhering its casework management practices to the Code of Social Work Practice (CSWP) service model, enhancing the quality
and integrity of its casework and counselling intervention was the main area of focus for FSCE’s casework and counselling service. The casework team reviewed its casework management processes and practice positions, and amplified its efforts towards the enhancement of the its casework and clinical skills and knowledge. By the end of FY15/16, FSCE managed a total of 82 new cases, out of a total caseload of 592 cases. Financial issues remained to be the top presenting issue of its clients, followed by housing/shelter and marital issues.
100 90 80 60 50 40
Percentage
70
24.9
26.4
25.9
16.4
14.5
16.7
16.4
16.3
9.6
Marital
30 20
42.3
42.8
47.8
10 0
Financial
Housing/ Accomodation Others
FY13/14
Chart 1: Top presenting issues since 2013
FY14/15
FY15/16
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ANNUAL R E P O R T / FY 2015-2016
The CSWP implementation has contributed to the Centre seeing a slightly higher percentage of cases with financial and housing as presenting issues. This group of cases are typically multi-stressed with other underlying issues such as mental health,
FAMILY SERVICE CENTRE (EAST)
family relationship, childcare and marital issues – which may put them at higher risks than other cases. There is a decrease in cases with marital issues – in adhering to the assessment
processes of the CSWP model, more enquiries, where needs are for marital counselling only, are referred to counselling centres / agencies such as the Family Therapy Institute.
Information and Referral (I & R)
FY15/16
FY14/15
FY13/14
Number of I&R received (walk-ins, phone calls and written referrals)
513
572
706
Table 1: Figures for Information & Referral The number of I & R enquiries received by FSCE has been steady in spite of the decrease in numbers compared to the past two financial years. This could be due to the public’s accessibility to many more enquiry points ie. Social Service Offices, other Family Service Centres, Comcare Hotline, social media etc.
Casework Output & Outcome Indicators FSCE met its output targets set by the National Council of Social Services (NCSS) this financial year with an average active case count of 212 per quarter, and met most of its outcome targets.
100
100 90
80
80
99 80
80
50 40 30
59 53 42
40
NCSS Targets
30
20 10
Half Year 1
16
14
Half Year 2
0 Enhancing problem-solving/ Coping skills
Enhancing relationship/ Networking that improve their situation
Improved ability to manage on their own
Successfully linked with appropriate services
Chart 2: Outcome Targets With the CSWP Service model, in the first half of the financial year, the FSCE team was recalibrating its service focus to include community work and support group programme as part of its intervention for the community. The Centre was negotiating a fit between providing both casework and
programme work as part of its services to the community. In the second half of the financial year, workers were more actively reviewing its cases in preparation for conversion to the Social Service Net (SSNet) system. Whilst a bulk of non-responsive and inactive cases
were able to be closed, the agency was unable to capture the closure indicators for this group of cases. However, through the Centre’s efforts to enhance its casework management processes, it was able to see an increase in the percentage of achieved closure indicators between the two reporting periods in FY15/16.
COMMUNITY
60
Percentage
70
46
FAMILY SERVICE CENTRE (EAST)
Increasing Visibility In The Chai Chee Community - @461 The development of the FSC’s community work and outreach programme – @461, provided a platform for FSCE to renew and re-establish its presence in the KembanganChai Chee community. Aptly named @461, representing the first three digits of the
and a total outreach of 8208 households (48 blocks) from its community outreach activities. Five networking sessions were also held in FY15/16. The key highlight for the financial year is the Centre’s inaugural community carnival held on 13 March 2016. With health as a key focus, the Carnival brought together
ANNUAL R E P O R T / FY 2015-2016
Apart from reducing isolation amongst the IRH community, the engagement and outreach efforts for FY15/16 were focused on rehousing preparations for members of the community. In October 2015, the Centre conducted a needs assessment exercise to explore and understand the rehousing support needs of the community. The exercise
@461 has 3 programme components, namely: Connect@461
Celebrate@461
Conversations@461
• Outreach initiatives such as conducting regular block walks, aimed at increasing connectedness with and within community.
• Community engagement activities aimed at promoting inclusiveness within community – conducted through use of four main festive celebrations in Singapore.
• Conversation sessions that bridge community partners and stakeholders towards collaborative community building. • Raising awareness about FSC’s and community partners’ roles, services and positions.
Table 2: Components of @461 Programme postal code of the Kembangan-Chai Chee area, FSCE seeks to further contribute towards community development and engagement in Kembangan-Chai Chee. Through the @461 programme initiatives, PPIS FSC(East) hopes to strengthen relationships with community partners in Kembangan-Chai Chee (eg. Agencies such as Filos, Sunlove and KCC Senior Activity Centres etc), promote inclusiveness within the community, as well as build on existing community assets and strengths. Through the various components of the @461 programme, the Centre garnered a total attendance of 1655 households from its community engagement activities
nine other community agencies and partners to drive home the message that everyone, especially the elderly, can make informed decisions about their health. The Carnival attracted about 2000 attendees from the Chai Chee community.
contributed to the Centre’s development of two initiatives as a response to the community’s rehousing needs – the Housing Clinic and the Bridging Transitions Scheme. Using the concept of Legal Aid Clinic, the Housing Clinic
Community work and outreach is one of the integral service aspects in the CSWP model – FSCE will continue to forge relations with community partners and stakeholders, with the hope of implementing community initiatives that are more responsive and attuned to its community’s needs. Anchoring Support Amidst Transitions Community Work & Outreach – IRH @ Sims Drive Housing transition can have various effects on individuals and families living in Interim Rental Housing (IRH) communities. To this end, the Centre saw the need to further enhance its engagement and outreach efforts for the IRH community at Sims Drive.
provides a platform for members of the community to clarify their queries and doubts about housing processes, policies and gain inputs on their housing plans from housing agents. Bridging Transitions Scheme, on the other hand, is a rehousing assistance provides financial aid to cover moving out expenses i.e. rental deposits and movers’ costs.
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ANNUAL R E P O R T / FY 2015-2016
FAMILY SERVICE CENTRE (EAST)
Play@Sims
Support@Sims
Connect@Sims
• Children-focused activities which promote resilience and influence development of families with children in a more adaptive direction.
• Activities that provide individuals and families from IRH an avenue to explore issues, discuss coping strategies and work towards a desired change of circumstances.
• Community engagement and outreach activities that enhance community connectedness and contributes towards reducing isolation.
3 5 Housing Clinic sessions 3 3 Networking sessions
3 3 community engagement
Programme Component Description
Total Activities / Sessions
4
activities
3 15 block walk sessions (inclusive of needs assessment exercise)
Total Attendance / Outreach
50 children
3 13 households – Housing
Clinic 3 25 households – translated into intake enquiries
3 136 households
(Attendance for 3 activities)
3 230 households (Outreach for block walks)
Table 3: Community Work & Outreach Activities for IRH @ Sims Drive As the IRH contract for Sims Drive is due to end in September 2016, rehousing support will continue to be the focus of the community engagement and outreach work at Sims Drive in the upcoming financial year.
COMMUNITY
Given its in-depth engagement with the IRH community, FSCE also hopes to document its community work efforts with individuals and families interacting with housing transitions. Women-In-Transition (W.I.T.) Support Group Programme FSCE piloted its 8-week support group programme – Women-In-Transition (W.I.T.) in late October 2015. The programme is catered to women aged 21-55 years old, who are undergoing life transitions. These transitions include life challenges such as unemployment, financial stress, changes in marital relationships, as well
as life episodes such as incarceration of spouses, divorce and death. Through use of group interactions and dynamics, W.I.T. hopes to provide a safe platform for women who are going through transitions in life to network and support one another, as well as to enable women who are in transition to make meaning of their challenges and losses and integrate it as part of their life journey. In its pilot year, two runs of the programme had been conducted. A total of 13
women attended at least 80% of the support group sessions; out of this, 12 women (92.3%) indicated the programme’s usefulness towards their coping and management of their losses. eight women continued to participate in the Centre’s community work activities while undergoing or after completing the W.I.T. programme. FSCE will review the programme and is looking to obtain a higher participation rate for subsequent runs of the programme in FY16/17.
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STUDENT CARE CENTRES
ANNUAL R E P O R T / FY 2015-2016
STUDENT CARE CENTRES
Programmes and Activities PPIS Student Care Centres (SCC) constantly strive to provide holistic and balanced programmes that are child-centric. Steadfast in our intent of Nurturing Empowered Children, both centres have provided opportunities for children under our care to experience life in different facets. Through collaborations and invitations from organisations that also aim to empower young lives, SCC has forged strong bonds that enables us to deliver that promise to our children. For the first time, together with Sri Mamanda Bangsawan Pte Ltd, a Bangsawan Workshop was organised. 50 children from both Centres were given the chance to experience an almost forgotten Malay art form through the workshop, with the aim of garnering interest and talent in the art of Bangsawan. On 30 and 31 May 2015, 14 of our boys were selected to take part in the Berita
Harian Futsal 2015 Championship Under 14 category. Our SCC boys had the opportunity to be trained by Home United Youth Football Academy coaches and played the kick-off match with our exinternational players such as Fandi Ahmad, Malek Awab and Lim Thong Hai. SportsCare extended their generosity to us by inviting 120 children and 15 staff to watch the 28th SEA Games as well as the 8th ASEAN Para Games live at the newly renovated National Stadium and Marina Bay Sands. Our children got to learn about the athlete’s perseverance and sportsmanship, which in turn gave them inspiration towards their lives. Our SCC children were also presented with opportunities to dabble in the realm of Media Broadcasting and Journalism. The Tan Chin Tuan Foundation, together with NUS Radio Pulze committee, organised the Young Arts Reporter Project. 25 children were taught Basic Broadcasting
Theory such as breathing control, proper pronunciation and enunciation, as well as On-Air Etiquette. 30 budding journalists from SCC Bedok Reservoir (SCCB) were invited to participate in a Journalism Camp, also known as Kem Obor, organised by Berita Harian. The children took away valuable tips on how to write news reports and capture good photographs . These skills that they learnt were especially useful when they had to write their compositions or project based work. With the theme of SG50, the children were brought on a Heritage Trail of Bukit Timah held at Bukit Timah Primary School and on an Amazing Singapore Race organised by Damai Secondary School. They learnt about some of Singapore’s key events in the past, such as the Racial Riots and life during the Japanese Occupation. Such rich history teaches children to appreciate these events that had impacted and shaped Singapore into the bustling island nation it is today.
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ANNUAL R E P O R T / FY 2015-2016
On 16 Dec 2015, 25 girls from SCC Jurong (SCCJ) were invited by BOEING in a collaboration project. Our girls were honured to be given the chance to meet an adventurous British Aviator, Tracey Curtis-Taylor, who shared her experience personally with the children. She had been flying across 23 countries before landing in Sydney on January 2016. Her experiences that she shared with the girls were inspiring and showed them that nothing is impossible if you put your heart to it.
Core Service PPIS Student Care Centre continues to provide before and after school care services for school going children (7–14 years) who require alternative care arrangements. Our core services are implemented through daily programmes which include balanced and healthy meals, homework supervision and coaching, wholesome indoor and outdoor activities as well as storybook –based curriculum. We support each child to grow into a wholesome individual through our holistic programmes. Enrolment for Student Care For FY 2015 – 2016, both of our Student Care Centres have obtained the enrolment percentage as follows:Student Care Centre Bedok Reservoir – 84% Student Care Centre Jurong – 85%
The Student Care Fee Assistance (SCFA) scheme has allowed needy families to place their child in our Centres more than 90% of the enrolments from both centres benefitting from the SCFA scheme, allowing a continuance of care and supervision for working parents and their children. PPIS SCCs continue to strive in providing holistic and balanced programmes to enhance the children’s intellectual abilities, emotional development, social skills, moral understanding and physical growth. Children under our care will grow to be independent while getting along with one another. Our Centers will continue to focus on Nurturing Empowered Children and serve as a second home. Allowing parents to be at work with a peace of mind, knowing that their child is in a safe, loving and caring environment.
COMMUNITY
UN Women’s Association Singapore further collaborated with us on the heroes Project; a photography competition. Volunteers took the children under their wings and taught them photography skills that they happily applied while snapping away pictures of their Sheroes, who were basically any female figure in their life that they look up to. An intimate and cosy event was held to celebrate the children’s effort and the top prize winner even walked away with her very own digital camera!
STUDENT CARE CENTRES
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EARLY CHILDHOOD EDUCATION
ANNUAL R E P O R T / FY 2015-2016
EARLY CHILDHOOD EDUCATION With the nation celebrating SG50 in 2015, PPIS ended the year with a remarkable K2 graduation ceremony that depicted the history of Singapore from different eras. The children put up an extraordinary show that was applauded by both parents and guests. Our Guest-of-Honour, Acting Minister for Education (Higher Education and Skills) & Senior Minister of State, Ministry of Defence, Mr Ong Ye Kung, commended the children’s performance in his facebook page. The year also marks an exciting year for PPIS Child Development Centres as we underwent changes that envision performance and quality. On 1 January 2016, PPIS has been appointed by ECDA to be a Partner Operator (POP). This means that Early Childhood Development Agency
(ECDA) will disburse funding to PPIS to run POP childcare centres that provide quality and affordable child care and/or infant care services under the scheme. On top of that, PPIS has engaged an external management company, 7oaks Pte Ltd to improve management of our six early childhood centres, ensuring optimal enrolment capacity and gearing towards quality services for the betterment of both children and staff. Plans to expand our current centres, as well as to build more childcare centres are also in the pipeline. Another milestone for PPIS Child Development Centres would be the embarking on a journey of quality, attaining SPARK accreditation across
our centres. The Singapore Pre-School Accreditation Framework (SPARK) was introduced in 2011, to provide an impetus for pre-school educators to improve on the centres’ processes and structure. This in turn leads to innovative practices and raises quality. PPIS Child Development Centres strongly believe that children who receive high-quality child care and early education programmes do better in school, have more developed social skills and display fewer behaviour problems. As of Feb 2016, PPIS Child Development Centres, Sembawang Vista and Pasir Ris 1 have registered for the first window of SPARK applications and are awaiting their assessment dates. Let us wish them and the rest of the centres success in attaining the SPARK accreditation.
SEMBAWANG VISTA World Storytelling Day 2015 Teachers put up a performance that introduces to children, historical Singapore events based on the theme of SG50, which led to the Singapore we know now. The stories included Sang Nila Utama, Sir Thomas Stamford Raffles, Japanese soldiers and Singapore as an independent country. The children remembered the different characters for the different scenes. They also requested to take pictures with the main characters. Tribute to Late LKY To show gratitude towards the late Mr. Lee Kuan Yew, teachers explained to children on his history and contributions to Singapore. The children did a condolence card and went to show their last respect to the leader of Singapore for the past 50 years.
ANNUAL R E P O R T / FY 2015-2016
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EARLY CHILDHOOD EDUCATION
BUKIT BATOK SG50 @ Gardens by the Bay on 6th August 2015
identify the abundance of plants and flowers from all over the world, celebrate SG50 in a lush environment as well as to build the rapport between teachers, children and parents. We managed to achieve these objectives by carrying out detailed planning and preparations of the location, activities, collaborating and communicating with the organization as well as encouraging parents/guardians to participate or give their support to get their children to attend the programme.
can enjoy meaningful yet playful activities through the programme. Apart from this, the teachers set up a wonderful area called “Taman Warisan Singapura” in the centre, to emphasized on the topic covered in the programme as well as to have a greater awareness on the specific era through real materials. The centre provided various materials that cater to their learning and to enhance their experience.
National Heritage Board Innovation Grant - Malay Heritage
NHB provided the teachers with adequate training for them to impart and apply the knowledge and strategies learnt to the children, be it in the classroom or outside classroom activities. Also, the teachers were provided with kits that contained some of the traditional Malay cultures, like ‘wayang kulit’, ‘tanjak’, and ‘jongkong emas’ to share with the children for a more personal encounter and learning experience. The children researched on the treasures with the guidance of teachers and make simple documentations and also craft works to be displayed in the class. They also visited the Malay Heritage Centre and Indian Heritage Centre as part of the programme learning journeys and got into characters as the children got dressed up as the villagers or ‘orang-orang kampung’ while the teachers became ‘the Sultans’.
Background/ Programme Information
The programme started off by singing to the National Anthem and various National’s day songs from the different eras such as “We are Singapore” and “This is Home”. We then had a cake cutting ceremony to celebrate National Day as well as the birthdays of our lovely staff, Razanah, Masni and Maisarah, that coincided with Singapore’s. Collaborations/ Partnerships Our objectives of this programme were; to identify one of the latest icon in Singapore,
This programme is conducted in Mother Tongue precisely to enhance the children’s Mother Tongue language and to bring the language to another dimension where they
COMMUNITY
In conjunction with the SG50 celebrations, PPIS BBC organised an eventful and memorable outing to The Gardens by the Bay. Totaling in 123 attendees, inclusive of children, staff and parents, the event provided attendees an opportunity to Identify with one of the latest icons in Singapore, learn about the abundance of flora and fauna from around the world while building a rapport between teachers, children and parents. During the event, we celebrated the nation by singing various National Day songs and had a cake cutting ceremony and celebrated staff birthdays which coincided with the nation’s. All this within a lush green environment.
PPIS BBC applied for the NHB Innovation Grant and succeeded in attaining it. The programme is called “Khazanah Singapore untuk Si Cilik”, which was organized by the National Library Board (NLB) and National Heritage Board (NHB). The programme is suited for the children particularly the five years old, to participate and learn through the activity that were planned and which was through the collaboration of the specific organisations.
Collaborations/ Partnerships
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EARLY CHILDHOOD EDUCATION
ANNUAL R E P O R T / FY 2015-2016
BEDOK RESERVOIR
Sports Day cum SG50 Celebrations Parents and educators play a crucial role through their many interactions with children throughout their development. On 12 August 2015, PPIS BRC organised a Sports Day cum National Day SG50 celebrations at Belvia DBSS, Bedok Reservoir. The children were dressed in red and white to represent our Singapore
Flag and took part in various games with their children and parents. Parents gave positive feedback and looked forward to more events that they can be involved in to enhance their child’s development. • On the 12 August 2015, the school organised a sports day cum national day SG50 celebration at Belvia DBSS, Bedok Reservoir.
• Children were dressed in red and white to represent our Singapore Flag. • There were games for both children and parents. Parents have given positive feedback on this event and are looking forward for more events that they can be involved in to enhance their child’s development.
JURONG
Parent’s Day 2015 During the June Holidays, PPIS JRC celebrated Parent’s Day by inviting all parents to the center for a mini sports day. Games such as short relays, captain ball, charades and soccer, were set up by the teachers and staff. Not only did parents enjoy themselves, teachers and staff got to join in the games and bonded
with parents through formation of teams during the games.
At the end of the day, parents gave positive feedback regarding the event such as:
Parents were encouraged to bring along some snacks, finger food or drinks to be shared with everyone during lunch. Afterwhich, a prize giving ceremony was held in the centre. Although parents were competitive during the games they were very humble upon receiving their prizes.
1. The event was fun. 2. This is a good way to bond teachers with parents and the parents also got to know one another better. 3. Food was delicious. 4. The games were exciting and the event flows out very well.
ANNUAL R E P O R T / FY 2015-2016
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EARLY CHILDHOOD EDUCATION
PASIR RIS 1 Career Talk: Prison Officer On 1 April 2016, the K2 children of PPIS Pasir Ris Centre 1 learnt about community helpers. We invited a parent guest to deliver a talk on working as a prison officer. The children assumed media crew roles for the day. They became reporters, cameraman, writer and illustrator for the day. Interviewed our special guest to find
out more about his occupation. As a closure, they created and published a newspaper article about him. Library Alive Fiesta! During the Library Fiesta Week, PPIS Pasir Ris Centre 1 brought our K1 and K2 children to Bedok Public Library on 21 March 216, to participate in captivating literary activities. They witnessed a play on the story of “The boy who cried wolf” and found out many interesting facts about wolves. They wore sheep headgear and created wolf bookmarks. The children also learned to look for interesting books and how to borrow books using their library cards with the automated machines in the library.
PASIR RIS 2 PPIS PRC 2 Mini Sports Day was held on 14th Dec 2015. It was one of the most exciting events planned by our own teachers for the children and their parents. 75 children and 30 parents got active and enjoyed a little competition while bonding with their families. The Mini Sports Day event was organized inline with the Pre School Health Promotion Project ‘Active Me’. This project empowers Pre Schools to carry out a variety of activities based on the Key Health Focus and we are proud to announce that we have been awarded with the 2015 Pre School Health Promotion Grant by Health Promotion Board.
COMMUNITY
Mini Sports Day
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ANNUAL R E P O R T / FY 2015-2016
CAPABILITY & CAPACITY BUILDING
ANNUAL R E P O R T / FY 2015-2016
55
FAMILY THERAPY INSTITUTE
FAMILY THERAPY INSTITUTE
TEMASEK CARES FAMILY & MARRIAGE COUNSELLING PROGRAMME [FACTS & FIGURES] What made FY-2015-2016 a useful beginning for PPIS Family Therapy Institute
Syariah Court Referred Cases
Other Source of Referral
Therapy Sessions conducted (average of 5 sessions per case)
211
Total Cases Seen
Facebook Likes
Professionals Attended Enrichment For Professional
8
Couples Attended Couple Enrichment
288
Individual Clinical Supervision
4
Therapists
2
Associates Therapists
40
Group Supervisions
8
Outreach Completed
CAPABILITY & CAPACITY BUILDING
362 +106 468
53
2340
FAMILY THERAPY INSTITUTE
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ANNUAL R E P O R T / FY 2015-2016
Official Opening 25 November 2015 saw the inception of PPIS Family Therapy Institute (FTI) and the launch of the Temasek Cares Marriage Counselling Programme. The official opening was attended by about 80 guests and was officiated by Dr Yaacob Ibrahim, Minister for Communications and Information, Minister-in-charge of Muslim Affairs and Minister in charge of Cyber Security and Mr Mohd Salleh Marican, Board Member of Temasek Cares Foundation The opening of PPIS FTI and the launch of the Marriage and Family Counselling Programme by Temasek Cares Ltd opportune individuals, couples and families to experience family therapy sessions. It also paved the way for a collaborative efforts that points to the need to pay attention to useful ways of engaging individuals, couples and families towards therapy. Guided by the centre’s slogan, The Art of Mindful Holding Space, FTI endeavours to offer and invite families towards guiding families in their learning about each other as well as creating platforms for professionals to experience and apply systemic thinking and family therapy in their practice.
ANNUAL R E P O R T / FY 2015-2016
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FAMILY THERAPY INSTITUTE
Training Programmes: Enriching & Reaching Out to Professionals (ERP) ERP is a platform for professionals to come together to firstly look at how they are working with individuals, couples and families. Through this platform, professionals discussed the use and adoption of the systemic lens in working with families. As a holding space, ERP offered professionals with a safe and enriching platform to engage in discourse around common practice related concerns such as culture, values, religion and spirituality. Professionals too, get to mutually learn from each other as they discuss work dilemmas and struggles with other professionals. We have conducted a total of four ERP sessions for professionals with a total of 40 attendees that came for a 2 day workshop to discover the importance of looking at how they look and deal with families. ERP Sessions for professionals Open sharing amongst participants and their concerns in working with different types of families and exploring a systemic lens to help broaden their work with families.
An enrichment programme for couples was developed as a means to provide support to couples agreeing to reconcile. Serving as an alternative for couples wishing to work on their relationship, the enrichment programme, ‘Dear I See You’ is a group therapy for couples
offering attendees a holding space and learn from their spouses as well as from other couples. The 2-day session introduced couples to the need to pay attention to the lenses used in communicating with their partner and family members. It also helped them identify and develop their internal monologue into a dialogue.
Clients Feedback: “The family sculpting activity makes me want to be more involved in sculpting my family in the future” Mdm N “I have a lot of monologues and I notice I shy away from dialogue” Mr R
CAPABILITY & CAPACITY BUILDING
Couplehood Programme: Dear, I See You
FAMILY THERAPY INSTITUTE
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ANNUAL R E P O R T / FY 2015-2016
Pre-Conference Conversations with Nora Bateson 29 & 30 March 2016: Attended by heads and senior personnel of agencies, the session raise the importance of mindful practice through mutual learning in working with families. Attendees included Director of Social Welfare, Ms Ang Bee Lian and representatives from NCSS and other social service agencies. Participants found the session with Ms Nora Bateson from the International Bateson Institute intriguing as the discussion made participants realized the importance of including multiple contexts in our work. Outreach Programme AT FTI, we believe that reaching out to families can come in different forms.
We have adopted a more conversational stance in our outreach. During our outreach, other than introducing the services rendered at FTI, the conversation
also invites professionals and agencies to understand the purpose, target group and approaches FTI uses in engaging or working with families.
ANNUAL R E P O R T / FY 2015-2016
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TRAINING & CONSULTANCY
TRAINING & CONSULTANCY It has been five years since PPIS Training & Consultancy (T&C) was established in October 2010. From just taking on adhoc training requests and consultancy work, the scope of services provided by T&C has expanded to developing and conducting our own VCF funded in-house training programmes, developing national curriculum programmes to managing training events.
2. Reconstituted Families (40% funding)
Established as the experts in working with the Muslim Community in providing excellent training experiences for participants, PPIS T&C has now created a deeper niche for itself and built a reputation in supporting social service practitioners build their capacity in cross cultural competency. The following two in-house programmes developed by PPIS T&C has successfully received pre-approved funding by the VWOs-Charities Capability Fund (VCF):
Building Capability of Individuals, Families and Community
1. Social Work REVisit! (60% funding)
In line with our objectives to build the capability of social service professionals and equip the Muslim community with skills in dealing with individuals, family and social issues, T&C reached out to about 1,200 individuals this year, through various talks, programmes and forums that we organised.
Some highlights of the year’s training programmes: Symposium Wanita 2015 PPIS T&C organized the second Symposium Wanita on 3 October 2015 with the theme: Celebrating the Diverse Identities of Singapore Muslim Women. In line with the PPIS Strategic Thrust 3: Be the Voice of Muslim Women,
Symposium Wanita 2015 acknowledged and celebrated the diversity of the Singapore Muslim women. The 2015 symposium featured individuals who shared real life challenges, how they managed to make the best out of situations they were in and bring about positivity despite the challenges they faced. Something Singapore Muslim Women could identify with. The half day event was graced by Speaker of Parliament, Mdm Halimah Yaacob, who addressed the 300 women in attendance on the diversity and accomplishments of Singapore’s Muslim women. At the end of the event, 95% of the participants found the topics useful while 92% could identify with what the speakers had gone through. An average of 95% found that the symposium has allowed them to reflect on their own identity as a Muslim Woman. Overall, 95% of the participants found the symposium well organised and that it had met their expectations.
CAPABILITY & CAPACITY BUILDING
TRAINING & CONSULTANCY
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ANNUAL R E P O R T / FY 2015-2016
Symposium Wanita 2015 Speakers Saleemah Ismail
Me and my Baju Kurung Sharing of personal challenges in the various paths taken and highlighting strengths required to stay true to core of self-identity.
Zaza Majid
Rising Above: A Single Parent’s Journey Personal and anecdotal sharing of what it takes to face the challenges of a single parent’s life.
Oniatta Effendi
Stepping Beyond: Negotiating through the Stepmom’s Identity Sharing of unique and creative ways in stepping beyond the journey to remain positive in life.
Faiza Sanip
Striking a Balance Shedding light on how women in Islam balance their multiple roles in life as well as some of the values that had steered the speaker in juggling her family and career.
Dr Elly Sabrina Ismail
The Confident Muslim Woman Shedding light on what it takes to survive in a Male dominated profession and how to stand out as a confident Muslim woman.
Haslinda Ali
Enterprising Ventures Leading an audience to discover ways in which the speaker negotiates around challenges and environments to create a space and continue to successfully engage in her enterprising ventures.
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TRAINING & CONSULTANCY
CAPABILITY & CAPACITY BUILDING
TRAINING & CONSULTANCY
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Coffee Morning Conversations Series 2 Coffee Morning Conversations, now a PPIS T&C signature event, was organised for a second time. Targeted at social service professionals, this series of talks aims to explore, discuss and provide useful insights for both Muslim as well as non-Muslim professionals on issues uniquely related to the Malay-Muslim Community. In this series, Coffee Morning Conversations featured in-house speakers who shared their experience with other practitioners, with hope that they become more aware and effective when working with their clients. Mu’hsin Mohamed Hamzah
Skillful Self: Revisiting our purpose of work
Nuraida Khalid
Conception and Contraception: Bridging Conversations with Muslim Families
Fajariah Saban
Awak Melayu Islam, ya? (Are you Malay Muslim?) A Conversation on Stereotypes
Nooraini Md Razak
The Multiple Narratives of Divorce in a Malay-Muslim Community
Marjianah Abu Bakar
A Conversation on... Divorce and Children in the Malay- Muslim Community
Nabilah Bagharib
Deconstructing Mental Health in the Malay-Muslim Community
Social Work REVisit – Run 1 The first of the VCF pre-approved programmes, Social Work REVisit, was conducted between April – September 2015. Developed in-
house, Social Work REVisit! is a highly experiential six part workshop specially designed by Social Workers, for Social Workers, to get useful firsthand information, practical tips and invaluable learning experience from
industry experts as they further develop their skills and professional career. For this programme, PPIS T&C also engaged three external trainers to conduct this programme.
Fazlinda Faroo
Social Workers….. Re-Boot, Re-Fresh, Re-Engage! Defining identities as social workers and the ownership of the profession
Maimunah Mosli
Time for A Systems Check? Reconnecting participants back to systems ideas and invite them to apply the systemic lens in case studies including the application of systemic ideas to multidisciplinary contexts.
Udhia Kumar
Genogram Using the genogram as an assessment and intervention tool.
Dr Vincent Ng
Let’s Do The Ethics Talk…Again! With the rise in use of technology and social media in the field, participants will be brought to explore their shifts and/or growth in ideas around ethics.
Yogeswari Munisamy
Please Find Attachment Enclosed! Understanding attachment ideas and how it has developed within the social work field.
Fajariah Saban
A Question of Questions Exploring the right questioning models, techniques and questions.
SOCIAL SERVICES CENTRES
EARLY CHILDHOOD EDUCATION CENTRES
INSPIRASI PPIS Blk 322 Bukit Batok Street 33 #01-16 Singapore 650322 Tel: 6561 1049 Fax: 6564 9586 Email:
[email protected]
PPIS Training & Consultancy Blk 1 Eunos Crescent #01-2509 Singapore 400001 Tel: 6745 6843 Fax: 6745 5923 Email:
[email protected]
PPIS As-Salaam Family Support Centre Blk 322 Ubi Ave 1 #01-591 Singapore 400322 Tel: 6745 5862 Fax: 6743 2749 Email:
[email protected]
PPIS Student Care Centre (Bedok) Blk 136 Bedok Reservoir Road #01-1425 Singapore 470136 Tel: 6741 4065 Fax: 6741 2942 Email:
[email protected]
PIS Child Development Centre – Bedok Reservoir Blk 709 Bedok Reservoir Road #013854 Singapore 470709 Tel: 6243 3468 Fax: 6243 1558 Email:
[email protected]
PPIS Family Service Centre (East) Blk 41 Chai Chee Street #01-16 Singapore 461041 Tel: 6848 4661 Fax: 6848 4752 Email:
[email protected]
PPIS Student Care Centre (Jurong) Blk 520 Jurong West St 52 #01-195 Singapore 640520 Tel: 6561 9013 Fax: 6560 5852 Email:
[email protected]
PPIS Family Service Centre (West) Blk 301 Bukit Batok St 31 #01-01 Singapore 650301 Tel: 6561 3462 Fax: 6561 6420 Email:
[email protected]
PPIS Vista Sakinah Blk 549 Woodlands Drive 44 #01-86 Singapore 730549 Tel: 6891 3090 Fax: 6891 3295 Email:
[email protected]
PPIS Family Therapy Institute Blk 1 Eunos Crescent #01-2509 Singapore 400001 Tel: 6745 0613 Fax: 6745 5923 Email:
[email protected]
PPIS Child Development Centre – Bukit Batok 21 Bukit Batok East Ave 6 Singapore 659759 Tel: 6467 8958 Fax: 6466 7514 Email:
[email protected] PPIS Child Development Centre – Jurong Blk 826 Jurong West St. 81 #01-430 Singapore 640826 Tel: 6792 6047 Fax: 6792 9750 Email:
[email protected]
HEAD OFFICE PPIS Corporate Office Blk 1 Eunos Crescent #01-2509 Singapore 400001 Tel: 6744 0258 Fax: 6748 1417 Email:
[email protected]
PPIS Child Development Centre – Pasir Ris 1 Blk 557 Pasir Ris St 51 #01-201 Singapore 510557 Tel: 6581 5754 Fax: 6584 3039 Email:
[email protected] PPIS Child Development Centre – Pasir Ris 2 Blk 187 Pasir Ris St 11 #01-88 Singapore 510187 Tel: 6582 0697 Fax: 6581 4829 Email:
[email protected] PPIS Child Development Centre – Sembawang Blk 316 Sembawang Vista #01-191 Singapore 750316 Tel: 6754 3950 Fax: 6754 3071 Email:
[email protected]
PPIS CORPORATE OFFICE
Blk 1 Eunos Crescent #01-2509, Singapore 400001 Tel: 6744 0258 | Fax: 6748 1417 | Email:
[email protected]
HOW TO FOLD AN
ORIGAMI BOX
1
Fold paper in to half.
2
Fold in to half again.
3
Unfold back to Step2.
4
Fold in the corner.
5
Fold the adjacent corner.
6
Repeat Steps 4 and 5 for the other side.
7
Fold the bottom upwards and unfold back. Do it for the other flap.
8
Fold the bottom flap up the dotted lines.
9
Open it up from inside the flap and pinch the corners into this shape.
b
a+b
a
10
Take corners a and b so that they meet each other on the inside.
a+b
11
Fold a and b corners to the crease and tuck it into the flap.
12
Repeat Steps 10 and 11 for the other side.