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Behavior Management in Dentistry for Children

Behavior Management in Dentistry

Author Arnold Boone

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9 781118 547533

Kupietzky_9781118547533_OL.indd 1

1/15/14 9:44 AM

Behavior Management in Dentistry for Children

Behavior Management in Dentistry for Children Second Edition Edited by

Gerald Z. Wright Ari Kupietzky

This edition first published 2014 © 2014 by John Wiley & Sons, Inc. First Edition published by W B Saunders Co 1975 © 1975 Gerald Z. Wright Editorial offices 1606 Golden Aspen Drive, Suites 103 and 104, Ames, Iowa 50010, USA The Atrium, Southern Gate, Chichester, West Sussex, PO19 8SQ, UK 9600 Garsington Road, Oxford, OX4 2DQ, UK

as a citation and/or a potential source of further information does not mean that the author or the publisher endorses the information the organization or Website may provide or recommendations it may make. Further, readers should be aware that Internet Websites listed in this work may have changed or disappeared between when this work was written and when it is read. No warranty may be created or extended by any promotional statements for this work. Neither the publisher nor the author shall be liable for any damages arising herefrom. Library of Congress Cataloging-in-Publication Data

For details of our global editorial offices, for customer services and for information about how to apply for permission to reuse the copyright material in this book please see our website at www.wiley.com/wiley-blackwell. Authorization to photocopy items for internal or personal use, or the internal or personal use of specific clients, is granted by Blackwell Publishing, provided that the base fee is paid directly to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923. For those organizations that have been granted a photocopy license by CCC, a separate system of payments has been arranged. The fee codes for users of the Transactional Reporting Service are ISBN-13: 978-1-1185-4753-3/2014. Designations used by companies to distinguish their products are often claimed as trademarks. All brand names and product names used in this book are trade names, service marks, trademarks or registered trademarks of their respective owners. The publisher is not associated with any product or vendor mentioned in this book. The contents of this work are intended to further general scientific research, understanding, and discussion only and are not intended and should not be relied upon as recommending or promoting a specific method, diagnosis, or treatment by health science practitioners for any particular patient. The publisher and the author make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation any implied warranties of fitness for a particular purpose. In view of ongoing research, equipment modifications, changes in governmental regulations, and the constant flow of information relating to the use of medicines, equipment, and devices, the reader is urged to review and evaluate the information provided in the package insert or instructions for each medicine, equipment, or device for, among other things, any changes in the instructions or indication of usage and for added warnings and precautions. Readers should consult with a specialist where appropriate. The fact that an organization or Website is referred to in this work

Behavior management in dentistry for children / [edited by] Gerald Z. Wright, Ari Kupietzky. – Second edition.    1 online resource.   Preceded by Behavior management in dentistry for children / by Gerald Z. Wright. 1975.   Includes bibliographical references and index.   Description based on print version record and CIP data provided by publisher; resource not viewed.   ISBN 978-1-118-80433-9 (Adobe PDF) – ISBN 978-1-118-80435-3 (ePub) – ISBN 978-1-118-54753-3 (pbk.) I.  Wright, Gerald Z., editor of compilation.  II.  Kupietzky, Ari, editor of compilation.  III.  Wright, Gerald Z. Behavior management in dentistry for children. Preceded by (work):   [DNLM: 1.  Behavior Control–methods.  2.  Dental Care for Children–methods.  3. Adolescent.  4. Anesthesia, Dental– methods.  5. Child Behavior.  6. Child.  7. Dentist-Patient Relations.  8.  Infant. WU 480]  RK55.C5  617.6′450019–dc23 2013043130 A catalogue record for this book is available from the British Library. Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books. Cover image: (top right, clockwise) photographed by Shiloh Terry, Mirva Maki and Dr. Aharon Itzkovitz. Cover design by Modern Alchemy LLC. Set in 9.5/12pt Palatino by SPi Publishers Services, Pondicherry, India

1 2014

This book is dedicated to our grandchildren, Akiva, Alexis, Benaya, Choni, Itai, Joshua, Lavi, Lily, Maxine, Simone, Theo, and their generation all over the world. Those of us who communicate with children and provide their dental care share something important–a love of children.

Contents

Editors, ix Contributors, xi Acknowledgments, xv Chapter 1

Introductory Remarks, 3

Gerald Z. Wright Ari Kupietzky Chapter 2

Understanding Key Moments in Child Development, 11

Eileen Wood Chapter 3

Children’s Behavior in the Dental Office, 23

Jaap S.J. Veerkamp Gerald Z. Wright Chapter 4

Influence of the Family, 35

Barbara Sheller Chapter 5

Establishing a Dental Home, 53

Anna B. Fuks Ari Kupietzky Chapter 6

Non-Pharmacologic Approaches in Behavior Management, 63

Gerald Z. Wright Ari Kupietzky Chapter 7

Children with Disabilities, 93

Gunilla Klingberg Chapter 8

Local Anesthesia, 107

Steven Schwartz Ari Kupietzky Chapter 9

Introduction to Pharmacological Techniques: A Historical Perspective, 125

Gerald Z. Wright Ari Kupietzky Chapter 10 Sedation for the Pediatric Patient, 131

Stephen Wilson

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viii  Contents

Chapter 11 Nitrous Oxide/Oxygen Inhalation Sedation in Children, 145

Dimitris Emmanouil Ari Kupietzky Chapter 12 Minimal and Moderate Sedation Agents, 159

Stephen Wilson Chapter 13 Working with a Dentist Anesthesiologist, 177

Kenneth L. Reed Amanda Jo Okundaye Chapter 14 The Use of General Anesthesia in Behavior Management, 185

Marcio A. da Fonseca Travis Nelson Chapter 15 Management of Emergencies Associated with Pediatric Dental Sedation, 197

Kenneth L. Reed Amanda Jo Okundaye Chapter 16 Practical Considerations and the Dental Team, 211

Jonathon E. Lee Brian D. Lee Chapter 17 The Dental Office, 227

Jonathon E. Lee Brian D. Lee Gerald Z. Wright Ari Kupietzky Index, 241

Editors

Gerald Z. Wright, DDS, MSD, FRCD (C) Diplomate of the American Board of Pediatric Dentistry Emeritus Professor Schulich School of Medicine and Dentistry Western University London, Ontario, Canada

Ari Kupietzky, DMD, MSc Visiting Professor Department of Pediatric Dentistry Rutgers School of Dental Medicine Rutgers, The State University of New Jersey Newark, New Jersey, USA Clinical Instructor Department of Pediatric Dentistry The Hebrew University–Hadassah School of Dental Medicine Jerusalem, Israel

ix

Contributors

Marcio A. da Fonseca, DDS, MS Chair and Program Director Department of Pediatric Dentistry University of Illinois at Chicago College of Dentistry Chicago, Illinois, USA

Dimitris Emmanouil, DDS, MS, PhD Lecturer Department of Pediatric Dentistry, Dental School, University of Athens, Greece Adjunct Assistant Professor Washington State University, School of Pharmacy Pullman, Washington, USA

Anna B. Fuks, DDS Professor Emeritus Department of Pediatric Dentistry The Hebrew University–Hadassah School of Dental Medicine Jerusalem, Israel

Gunilla Klingberg, DDS Professor Department of Pediatric Dentistry Faculty of Odontology Malmö University Malmö, Sweden

Ari Kupietzky, DMD, MSc Visiting Professor Department of Pediatric Dentistry Rutgers School of Dental Medicine Rutgers, The State University of New Jersey Newark, New Jersey, USA Clinical Instructor Department of Pediatric Dentistry The Hebrew University–Hadassah School of Dental Medicine Jerusalem, Israel

Brian D. Lee, DDS, MSD, FACD Diplomate of the American Board of Pediatric Dentistry Private Practice Foster City, California, USA xi

xii  Contributors

Jonathon E. Lee, DDS, FACD Diplomate of the American Board of Pediatric Dentistry Diplomate of the American Board of Orthodontics Private Practice Foster City, California, USA

Travis Nelson, DDS, MSD, MPH Acting Assistant Professor Department of Pediatric Dentistry University of Washington Seattle, Washington, USA

Amanda Jo Okundaye, DDS Clinical Assistant Professor of Endodontics Oral and Maxillofacial Surgery and Orthodontics The Herman Ostrow School of Dentistry of the University of Southern California. Los Angeles, California, USA Associate Professor in Residence University of Nevada Las Vegas, Las Vegas, NV, USA Lecturer University of California Los Angeles, Private Practice Dental Anesthesiology Nevada and California, USA

Kenneth L. Reed, DMD Attending Dentist in Anesthesia, Lutheran Medical Center Brooklyn, New York, USA Clinical Associate Professor, The Herman Ostrow School of Dentistry of the University of Southern California Los Angeles, California, USA Affiliate Assistant Professor, The Oregon Health Science University Portland, Oregon, USA Clinical Instructor, University of Alberta Edmonton, Alberta, Canada Associate Professor University of Nevada Las Vegas, School of Dental Medicine Las Vegas, Nevada, USA

Steven Schwartz, DDS Program Director Pediatric Dentistry Residency Program Staten Island University Hospital New York, New York, USA

Barbara Sheller, DDS, MSD Attending Pediatric Dentist and Orthodontist Department of Dentistry, Seattle Children’s Hospital Affiliate Professor Department of Pediatric Dentistry Department of Orthodontics School of Dentistry, University of Washington Seattle, Washington, USA

Jaap S.J. Veerkamp, DDS, PhD Paediatric Dentist Secondary Dental Care Clinic Kindertand Amsterdam, Netherlands

Contributors  xiii

Stephen Wilson, DMD, MA, PhD Professor of Clinical Pediatrics Director, Division of Pediatric Dentistry Cincinnati Children’s Hospital Medical Center Cincinnati, Ohio, USA

Gerald Z. Wright, DDS, MSD, FRCD (C) Diplomate of the American Board of Pediatric Dentistry Emeritus Professor Schulich School of Medicine and Dentistry Western University London, Ontario, Canada

Eileen Wood, HBA, MA, PhD Professor, Developmental Psychology Department of Psychology Wilfrid Laurier University Waterloo, Ontario, Canada

Acknowledgments

From Gerald Z. Wright Few books are solo efforts and this one is no exception. If it were not for three people, it would not have been written and published at all. The first to be acknowledged is Professor Anna Fuks. For years, my good friend Anna had been urging me to write another edition to my first book, Behavior Management in Dentistry for Children. Urging is probably putting it mildly, but her requests went unheeded for many reasons. Finally, she put me in communication with Dr. Ari Kupietzky. His acknowledgments follow mine. My co-editor Dr. Kupietzky is a very persuasive and persistent individual. We had several discussions about the need for this type of book, the differing approaches to treating children in dentistry in the world today, and the fact that it would be timely to once more consolidate some of the thinking and writing in behavior management. When he offered to co-edit this book with me, I assented and we moved forward with this project. Essentially, the second edition is a new work including new chapters and contributors. Once the planning and writing was under way, I realized that he is a well-organized person, has an excellent knowledge of the most current literature, and possesses a passion to meet deadlines. He has been a pleasure to work with. The third person who was influential in this project was my wife, Nancy Wright. She knew that I was unsure about involving myself in this commitment; it was twelve years since my retirement from dental teaching and practice. She urged me to go ahead with this book. Not only did she provide encouragement, but Nancy read and commented upon most of the chapters to which I contributed. Her professional background in psychology was instrumental in creating numerous “book discussions” in our home. Ari and I enlisted fourteen contributors from five different countries to lend their expertise to this book. Each of them provided worthy chapter drafts, met deadlines

and accepted our editing with grace and understanding. Consequently, the book was completed ahead of schedule. There were many others who contributed as well. Rick Blanchette of Wiley supported our project and quickly arranged a book contract. All of the Wiley people have responded to our many questions and made helpful suggestions, especially Melissa Wahl and Teri Jensen, who steered our manuscript through to completion. Jill Wright helped when my computer skills were lacking, and she facilitated copying of the original manuscript, allowing us to get a quick start in the writing. Dr. Sergio Weinberger and his office staff came to my rescue when I needed certain photographs. I also would like to acknowledge the assistance provided to me from the A&B Taylor Library staff at Western University who guided me in finding obscure references. From Ari Kupietzky As a postgraduate student I remember studying behavior management from the “original red book,” all worn and used, full of admiration for the author, G.Z. Wright. The book has been a bible for me throughout my career. Having the opportunity to work with Gerry has been a challenging experience. He is a true pioneer of pediatric dentistry. Professor Anna Fuks, both a colleague and mentor, made the introduction to Gerry, which resulted in the writing of this book. Professor Milton Houpt has been an inspiration throughout my professional career. His expertise on conscious sedation motivated me to focus on this aspect of behavior management in pediatric dentistry. He has always been in the background offering support, guidance, and advice. Finally, I thank my wife and children, who tolerated the long hours I spent critically reading and writing. I am deeply indebted to them for their understanding, love and support. To them I offer special recognition.

xv

Behavior Management in Dentistry for Children

Chapter 1

Introductory Remarks Gerald Z. Wright Ari Kupietzky

More than a century has elapsed since a dentist, writing in one of the professional journals of the day, voiced ­concern about the behavior of children in his practice (Raymond 1875). It was his opinion that “getting into the good graces of children is almost half the work to be accomplished.” This observation opened the gates to a flood of comments on a subject which hitherto had been unrecognized in the dental literature. Much attention has been focused on shaping children’s behavior in the dental environment. Although some dentists have reacted intuitively to the needs of their child patients, others have been more systematic. They have tried to identify children’s behavior patterns and to find the best means of coping with them. Practitioners have adopted and adapted the techniques of their dental colleagues. The better methods have been passed from one generation of practitioners to the next. These procedures have stood the test of time. The cumulative effect of this knowledge and experience has been the gradual development of an area known as behavior management. When planning the second edition of this book, the change in nomenclature was an initial stumbling block. Forty years ago the foremost national specialty organization in the world, the American Academy of Pedodontics, now known as the American Academy of Pediatric Dentistry (AAPD), used the term behavior management. The AAPD now prefers the term behavior guidance rather than behavior management. Checking with other organizations around the world, many of which were non-existent 40 years ago, we found that behavior management was the global term of choice. Therefore, at the risk of political incorrectness, the term behavior management will be used in this book. The study of behavior management has undergone changes. Early writing on the subject was essentially

subjective and anecdotal. Interest matured in the 1970s . The result has been a more scientific approach to behavior management. The descriptive terms “subjective” and “anecdotal” might be interpreted as a criticism. This was not the intention. Earlier writers on the subject of behavior management were pioneers. They attempted to list the causes of uncooperativeness. They classified behavior patterns. They made accurate observations. They established guidelines for behavior management, some of which are incorporated into the foundation of contemporary practice. Professional recognition that the behavior of the child patient is the most influential factor affecting treatment outcomes significantly heightened interest in behavior management. As a consequence, dentists began to confer on the subject the same respect and objectivity that they have accorded other areas of ­science in dentistry (Teuscher 1973). Collaborations with psychologists and psychiatrists have broadened  the theoretical bases of behavior management. The  current systematic approach has been referred to  as behavioral science research in pediatric dentistry. The maturing interest has resulted in a healthy ­questioning of our earlier subjective considerations. Investigators have explored various hypotheses, new and old, in an attempt to further enhance our relationships with children. As one would expect, the practice of behavior management has been a dynamic one. Differing treatment techniques have been recommended and debated by pediatric dentists. The choice and acceptability of technique is directly dependent on the societal norms of specific cultures. As a result, today’s practitioners have a wide selection of methods which can be used for managing children’s behavior.

Behavior Management in Dentistry for Children, Second Edition. Edited by Gerald Z. Wright and Ari Kupietzky. © 2014 John Wiley & Sons, Inc. Published 2014 by John Wiley & Sons, Inc.

3

4   Behavior Management in Dentistry for Children

Aims and Scope of the Second Edition This book has two main purposes: (l) to introduce current information basic to the understanding of children’s behavior and (2) to describe and discuss many of the techniques and methods, new and old, used for promoting the cooperative behavior of children. Despite the numerous clinical approaches, the increased research output by behavioral scientists and the growing awareness of the importance of this area, no longer is there one up-to-date source which the dentist or dental student could turn to for a comprehensive ­coverage of the subject. Books dealing with behavior management have come and gone. That is one reason for reviving this book with a second edition. It is intended to integrate current pertinent information from research with current clinical practices. Another aim has been to balance the practitioner’s need for some basic knowledge of child psychology with the requirement of practical clinical instruction. Dental teachers and clinicians have expressed the need for such a book provided that it is relevant to dental practice. Little psychological background on the part of the reader is therefore presumed, but an attempt is made to build a foundation on which a practicing dentist can develop an understanding of the dynamics of children’s behavior in the dental environment. The volume begins by describing in some depth psychological, social and emotional development of children. What is normal behavior for a three-year-old may be unacceptable for a child of five. There are margins of normality which those treating children should understand. When the first edition of this book was written, maternal anxiety was significantly related to children’s cooperative behavior and the primary focus of a chapter. But there are many types of families nowadays—single parent families, same sex families, blended families—to name a few, and they too will be discussed. While the nuclear family is still predominant in society, understanding family environments and how they influence child behaviors is much more complex than in the past. Therefore, much more emphasis has been placed on the study of families of dental patients and an entire chapter is devoted to this subject. As the reader progresses through the book, a spectrum of techniques for managing the behavior of children is offered. The approach is characterized by eclecticism. It includes clinical management of children using many non-pharmacologic and pharmacologic methods. The non-pharmacologic techniques generally are those which have been time-tested over generations. They still form the basis of behavior management. However, there has been an increase in the use of

s­ edation and it is obvious that many new pharmacologic methods need to be highlighted. Sedation usage has led to numerous changes in dental practice: new sedation agents along with optimum drug dosages and new drug combinations, guidelines for patient monitoring, and emergency measures are only some of these changes. An entire chapter is devoted to the management of children with disabilities. Most writings on this topic have been technique-oriented. The present chapter takes a broader approach. A disabled child creates special problems in a family and alters the dynamics of that family. Since the trend today is to maintain the special patient in the community, rather than in an institution, it is apparent that a greater knowledge and understanding of the management of these patients is required. Additionally, much more is known today about communicating with these children than was known when the first edition of this book was created. Some of these communication methods will be addressed in this chapter. In the last two chapters the book covers practical considerations in the office, discussing a myriad of strategies. The dentist plans and has ultimate responsibility for these strategies, while the office personnel carries them out. There is abundant evidence that successful behavior management is facilitated by a well-run office, the employment of personnel well-trained in relating to children, and the design and appearance of the dental office. The final chapter is devoted to the office environment. Having an office that appeals to children makes management much easier. An appealing office might be considered a starting point in behavior management. By now it should be apparent that this book has been organized to present an overview of an extremely broad field, rather than an investigation of a few topics. It was designed for all members of the dental health team who deal with children. These team members combine their efforts in the management of children’s behaviors. Each makes their own unique contribution as a dental professional. Consequently, certain aspects of this book will be more appealing, or more germane, to one or the other of the team members. It is the sum total of the children’s experiences in the dental environment which ultimately determines their cooperative behaviors. All team members have a stake in determining the nature of those experiences: each of the team members should have a mastery of their own profession and an understanding of the roles of office associates. This book also has a major difference when compared to the original book. To elucidate some of the key points in the writings, cases are presented. The cases provide examples that make the book more clinically relevant. Some of these cases are from the book Managing Children’s Behavior in the Dental Office by Wright, Starkey and Gardner (1983).

Introductory Remarks   5

Society So cie t

Perent/Caregiver

Soc iet y

1975

y Society S iet Child oc c o i

y et

Dentist (And his environment)

Family (Mother)

y Societ ciet y o S S

Child

Dentist, dental team dental environment

ciety So

The concept of the pediatric dentistry treatment triangle (Figure 1-1), to some extent, has provided the framework for this entire volume. It is not possible to view any single corner of this triangle in isolation. The child is at the apex of the triangle and is the focus of attention of both the family and the dental team. The two lines of communication emanating from the dentist’s corner emphasize a major difference between children’s dentistry and adult dentistry. These lines show that treating children is at least a 1:2 relationship (i.e., dentist:child and parent). Adult dentistry tends to be a 1:1 situation (i.e., dentist:patient). It is extremely important for all dental personnel to communicate in both directions. The arrows at the end of the lines indicate that ­communication is reciprocal. They also signify that the dental treatment of the child patient is a dynamic ­relationship between the corners of the triangle—the child, the family, and the dentist. The importance of this unifying concept will become evident as techniques are described in subsequent chapters. Note the difference in Figure 1-1 between the triangular illustrations in 1975 and 2013. In 2013, societal expectations have greatly impacted the practice of ­pediatric dentistry. The pediatric triangle does not represent an isolated environment, but rather exists within and is influenced by the surrounding society, hence the addition of the circle. Perhaps the greatest societal impact on pediatric ­dentistry was the law of informed consent. Informing the parent about the nature, risk, and benefits of the technique to be used and any professionally recognized or evidence-based alternative is essential to obtaining

informed consent. The impact upon professionals became more widespread in the 1980s. Pediatric dentists became aware that it was far more difficult to obtain legal consent from a parent on behalf of a child than it was to have consent when dealing with an adult on a dentist-patient (1:1) relationship. The term informed consent first appeared in the United States in court documents in 1957. It was in a civil court ruling for a patient who underwent anesthesia for what he thought was a routine procedure. He woke up permanently paralyzed from the waist down. The doctor had not told him that the procedure carried risks. In a subsequent civil suit, the judge in the case ruled that “a physician violates his duty to his patient and subjects himself to liability if he withholds any facts which are necessary to form the basis for an intelligent consent by the patient to the proposed treatment.” Obtaining informed consent for all procedures is now mandatory, and it is an example as to why society has to be considered when illustrating the pediatric treatment triangle. For those interested in the subject of informed consent, consider reading the book The Immortal Life of Henrietta Lacks by Rebecca Skloot (2010). The book relates the story of how doctors at Johns Hopkins Hospital in Baltimore, Maryland took Lacks’ cancer cells without asking. Until that time, harvested cancer cells always died. Lacks’ cells never died and they launched a medical revolution. They provided researchers with an avenue to investigate cancer. The cells became known as the HeLa cells and they launched a multi-million dollar industry. Cells were produced and sold for research. The Lacks family was totally unaware of this and they did not profit at all. Societal norms affect all corners of the triangle individually, as well as the interactions between all three

y

The Pediatric Dentistry Treatment Triangle

2014

Figure 1-1.  The Pediatric Treatment Triangle. The illustration shows how things have changed since the first edition of this book.

6   Behavior Management in Dentistry for Children

components. The intimate relationship between parent and child has been changed by society. The professional relationships between dentist and child and dentist and parent have also evolved, dictated by societal changes. In 1975, it was widely accepted that a mother’s attitude significantly affected her offspring’s behavior in the dental office. Roles in families are changing and now the total family environment has to be considered. A father bringing a child for treatment is not unusual. Not infrequently, both parents are working and the child presents at the dental office with a caregiver. Hence, the new triangular illustration recognizes the change that has occurred in the last 40 years. This book will highlight some of these changes and identify how they have influenced the practice of pediatric dentistry.

What is Behavior Management? McElroy (1895) inadvertently provided a definition for behavior management near the beginning of this century. She wrote, “although the operative dentistry may be perfect, the appointment is a failure if the child departs in tears.” This was the first mention in the dental literature of measuring the success or failure of a child’s appointment on anything other than a technical basis. The term behavior management, or its synonym child  management, has been used repeatedly in dentistry for children. Generally, it has referred to methods used to obtain a child’s acceptance of treatment in the dental chair. Considering the frequency with which these terms have been applied, it was somewhat surprising that a precise definition was non-existent ­ when the first edition of this book was produced. For the purpose of that monograph, the term behavior management was defined as follows: It is the means by which the dental health team effectively and efficiently performs treatment for a child patient and at the same time instills a positive dental attitude.

Note that this definition makes no mention of any specific techniques or modalities of treatment. Years ago discussions with colleagues led to the belief that behavior management was absolutely non-pharmacologic. Some stated that behavior management was not truly ­practiced when drugs were employed to allay apprehension. Drugs are an adjunct to behavior management. Their use depends upon the philosophy and attitudes of the dentist. Personalities and educational backgrounds tend to influence clinical practice (Wright and McAulay 1973). However, as long as the proposed definition has been ­satisfied, it is behavior management. Not all techniques

advocated in this book will be the reader’s personal choice. But they are the means by which some dentists successfully practice behavior management with children. Reasonable cooperation between child and operator is  implicit in the proposed definition of behavior management. What is meant by “reasonable” varies from operator to operator. This will be discussed at length in Chapter Three. Meanwhile, consider the meaning of two key words in the proposed definition: effectively and efficiently. They are important to a contemporary definition. Effective service is the provision of high quality treatment. Treatment should not be modified to the detriment of a child’s oral health. For example, totally untreated dental caries exposed to the oral environment until a patient gets older is unacceptable. It is not behavior management, and it is not good dentistry. Efficient service has to be considered in private practice today. The day is past when the dentist plans to “give a child a ride in the chair” over a series of appointments without accomplishing any treatment objectives. Neither the parent nor the dentist can usually afford this unnecessary expenditure of time. Quadrant dentistry or half-mouth dentistry using auxiliary personnel is the rule when one considers an efficient practice. Introduction to dentistry should be accomplished gently and with the greatest facility. The final part of the proposed definition of behavior management stresses the importance of creating positive attitudes in children. That attitude may become positive after a single appointment or over a series of appointments. Indeed, the positive attitude sometimes takes years to develop. Many practitioners have believed that getting the job done without taking into consideration their child patients crying is behavior management. This is not good enough. Since the introduction of this definition, the AAPD guidelines have stated (AAPD Reference Manual, 2011): The goals of behavior guidance are to establish communication, alleviate fear and anxiety, deliver quality dental care, build a trusting relationship between dentist and child, and promote the child’s positive attitude toward oral/dental health and oral health care.

As the reader can see, these goals are very similar to the definition proposed for this book.

Importance of Behavior Management If a generalization can be made about dental curricula of the past, it is that the study of human behavior has played a secondary role to the scientific and technical

Introductory Remarks   7

learning. Recognizing this in academia, behavioral sciences now are included as an integral part of a ­ modern curriculum, and behavior management has been a part of this newly developing course of study. It is taught using a multimedia approach. Educators have an array of literature, films and videotapes to call upon as effective teaching aids. Concomitant with expanded teaching in behavior management, there was a surge in behavior management research. It was spurred on by educators like McDonald, (1969) who wrote, “Until recently little research has been undertaken to provide answers to even the common problems associated with the guidance of the child’s behavior in the dental office.” The emphasis on the humanistic aspect in teaching and research has led to many fine studies published in the 1970s into the 1980s. Unfortunately, this research productivity has slowed (Wilson and Cody 2005). This is probably due to practical reasons, such as lack of funding and a greater emphasis on other aspects of pediatric dentistry. Funding has a great impact on research, and behavioral science research primarily is dependent upon government funding. Considerable effort has been directed toward the question, “Why do people not attend a dentist regularly?” No simple answer has emerged. Indeed, there are so many related variables that it boggles the mind to think of them. Does public opinion vary geographically? Does ethnic background affect viewpoints? What bearing would socioeconomic status have upon the question? Dentists have been aware of the jibes of humorists, artists and authors in the past. Have these reflected or shaped the public attitude? When studying individual behaviors, there are exceptions to causeeffect relationships. When dealing with large population groups with an increased number of variables, the difficulty in establishing relationships becomes more complex. Despite the difficulties, however, certain variables have cropped up repeatedly as sources of the public’s negative attitude. The major variables are economics and dental anxiety or fear. Investigations into dental utilization have repeatedly demonstrated that many children lack care. Most utilization rates are determined through questionnaires, and the data can be skewed depending on the data collection  methodology. Nonetheless, there is sufficient information to pay heed to the issue. In Iowa, utilization rates ranged from 18% for c­ hildren newly enrolled in a Medicaid program to 58% for children in the State Children’s Insurance Program (Damiano et  al. 2006). Focusing on adolescents, McBroome et  al. (2005) studied the impact of the Iowa State Children’s Health Insurance Program on dental care access. They determined that adolescents were least likely to have an annual dental visit and one in six had unmet dental

needs. They concluded that non-financial barriers existed for many adolescents. Relative to other services, dental care was reported to have the highest in unmet needs. The California Health Care Foundation’s Step by Step program investigated utilization in eight California Healthy Kids programs. Once more, low utilization was found ranging from 14% in Fresno County to 48.4% in Santa Cruz County with an average of 32.6% (Phipps and Diringer 2006). Similar findings have been reported in Alberta, Canada (Amin 2011). Using data gathered from telephone interviews of 820 clients selected from the Alberta Child Health Benefit Program, it was found that only 33.7% of children two to four years of age had received dental services in the previous year. Better results were achieved for children five to nine years of age as 83.5% had received one or more dental services. It is important to point out that progress is being made in the United States. Some locales have found an increase in utilization rates. Wall’s dental Medicaid report (2012) compared data from several years of Medicaid children’s dental visits. The report showed a steady increase of access to dental care. Approximately 40% of children enrolled in the Medicaid program received a dental service in the previous year. This reflected a 50% increase over the 27% of children who received a dental service in 2000. Further evidence of improved access to dental care was reported by Isong et al. (2012). These investigators referred to previous studies that repeatedly documented marked racial /ethnic disparities in American children’s receipt of dental care. They analyzed data, gathered ­between 1964 and 2010, on race and dental care utilization for children two to seventeen years of age and were  able to demonstrate a dramatic narrowing of African American/white disparities. The disparities in children’s dental utilization rates were significantly different in 1964 but were non-significant in 2012. ­ Considering all children, regardless of race, those with­ out a dental visit in the previous 12 months declined ­significantly from 52.4% in 1964 to 21.7% in 2010. In a perfect world, every child would receive routine dental care. However, as the foregoing clearly demonstrates, it is not a perfect world and many children go uncared for. Why? Many have attempted to answer the question. It is complex and no single variable can provide the answer. Numerous practical barriers to care have been described, such as a limited availability of dental providers, low reimbursement, and transportation difficulties. The cost of dental care has also been suggested as a chief reason why many do not attend to their dental needs on a regular basis. While this may be a good reason for some, poor attendance at low-income,

8   Behavior Management in Dentistry for Children

government-sponsored dental programs discounts the economic factor as a chief barrier. It is apparent that the reasons many people do not seek regular dental care go well beyond the simplistic contention of some that if the economic impediment were removed, then demand and dental care standards would improve. Other factors obviously affect public attitude and utilization. The importance of behavior management becomes more important when assessing the effects of dental anxiety. It completely limits, or partially limits, utilization of health care (Berggren and Meynert, 1984; Locker, 2003). A more recent French national cross-sectional survey of dental anxiety found farmers and low-skilled workers significantly more anxious than shopkeepers and executives. Anxiety was also associated with avoidance of care and lack of regular dental visits (Nicholas et al. 2007). Evidence for the role of conditioning in dental anxiety, through either aversive experiences or family influences, has been provided by Berggren and Meynert (1984) and Shoben and Borland (1954). The latter, working with adults, studied fear and its relationship to dentistry. Using the paper-and-pencil questionnaire method, they found that a significant factor in the population’s background appeared to be the attitude of the patient’s family toward dentistry. Their widely quoted finding points to the origin of fears in childhood. While dental anxiety has been studied to determine its effect on dental care, little attention has been given to the age of onset of dental anxiety, even though it may have a bearing on the origins of dental fear. Locker et al. (1999) studied this variable by means of mail surveys. Based upon 1420 responses, 50% of those who replied identified that the onset of their anxiety was in childhood and 22% reported their anxiety stemmed from adolescence. Considering the variables leading to childhood anxiety, there was a strong association with an aversive incident. Interestingly, half who had child anxiety onset  also reported that they had a mother, father or sibling who was anxious about dental treatment. Dental anxiety or fear is not inherited. It is acquired, and it is commonly accepted that genesis occurs in childhood. A reasonable speculation is that these early dental fears shape a patient’s attitude in adulthood. Research has demonstrated that adults holding negative dental attitudes can and do convey their feelings to their offspring. Therefore, it can be concluded that negative attitudes tend to be self-perpetuating (Figure 1-2). The early part of this book focuses on the family and the home environment. If the circular pattern is to be interrupted, that is where we must begin. Since dental anxiety and fears are acquired, the most logical place to interrupt these sequential events is in childhood. It is far simpler to start patients with proper dental a­ttitudes than to attempt to change deeply rooted negative ones.

Conveys attitude

Fearful parent

Fearful child

Maturation and parenthood Figure 1-2.  Dental attitudes are passed from one generation to another. The illustration is a diagrammatic representation of the circular pattern.

The establishment of a dental home as early as the first year of life will be expanded upon in Chapter Five. The early development of a positive relationship with the dentist will help shape the future behavior of both child and parent. It is obvious that in order to accomplish this, early dental exposures must occur with a minimum of psychological trauma. Thus, the need for continually improving behavior management becomes obvious and extremely important. To recapitulate, this section has attempted to explain the importance of behavior management. It has provided an overview of the question, “why do people avoid dentistry?” The problem is multidimensional. Two major factors were discussed: economics and dental anxiety or fear. Both are important. However, dental anxiety or fear seems to be most consistently related to negative attitudes toward dentistry. Considerable effort has been expended by organized dentistry over the years to improve its image. If we are to promote positive dental attitudes and improve the dental health of the public, then children are logically the keys to the future. No greater compliment can be paid to the dentist than when the parent of a young patient says, “I can’t understand it, but my kids really look forward to going to the dentist.” That is another reason for this book.

References Amin, M.S. (2011). Utilization of dental services by children in low-income families in Alberta. Journal of the Canadian Dental Association, 77:b57. Berggren, U. and Meynert, G. (1984). Dental fear and avoidance. Causes, symptoms and consequences. Journal of the American Dental Association, 109, 247–251. Borland, L.R., and Shoben, E.J. (1954). Empirical study of the etiology of dental fears. Journal of Clinical Psychology, 10, 171. Damiano, P., Momany, E.T., Crall, J.J. (2006). Determining dental utilization rates for children: an analysis of data from the Iowa Medicaid and SCHIP programs. Journal of Public Health Dentistry, 66, 97–103.

Introductory Remarks   9 Isong, I.A., Soobader, M., Fisher-Owens, S.A., et  al. (2012). Racial disparity trends in children’s dental visits: US national health interview survey, 1964–2010. Pediatrics, 130, 306–314. Locker, D. (2003). Psychological consequences of dental fear and anxiety. Community Dentistry and Oral Epidemiology 31, 144–151. Locker, D., Liddell, A., Dempster, L., et al. (1999). Age of onset of dental anxiety. Journal of Dental Research, 78 , 790–796. McBroome, K., Damiano, P.C., Willard, J.C. (2005). Impact of  the Iowa S-SCHIP program on access to dental care for adolescents. Pediatric Dentistry, 27, 47–53. McDonald, R.E. (1969). Dentistry for the Child and Adolescent. St. Louis, C. V. Mosby Co. McElroy, C.M.  (1895). Dentistry for children. California Dental Association Transactions 85. Nicolas, E., Collado, V., Faulks, D., et  al. (2007). A national cross-sectional survey of dental anxiety in the French adult population. BMC Oral Health 7:12–17. Phipps, K., Diringer, J., Arpawong, T.E., et al. (2008). Dental Utilization in California’s Children’s Health Initiatives’ Healthy Kids Programs, April 2008. Center for Community

Health Studies, Keck School of Medicine, University of Southern California. Raymond, E. H. (1875). Children as patients. Dental Cosmos 17:54. Reference Manual (2011). Pediatric Dentistry 32, 150. Skloot, R. (2010) The Immortal Life of Henrietta Lacks. pp.131, Broadway Paperbacks, a division of Random House, New York. Teuscher, C. W. (1973). Editorial. Journal of Dentistry for Children. 40, 259. Wall, T.P. Dental Medicaid 2012, American Dental Association Health Policy Resources Centre. Wilson, S., and Cody, W.E. (2005). An analysis of behavior management papers published in the pediatric dental literature. Pediatric Dentistry 27, 331–337. Wright, G.Z. and McAulay, D.J. (1973). Current premedica­ ting  trends in pedodontics. Journal of Dentistry for Children. 40, 185–187. Wright, G.Z., Starkey, P.E., Gardner, D.E. (1983). Managing Children’s Behavior in the Dental Office. C.V. Mosby Co., St. Louis, Missouri, USA.

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